About the role:
- Act as an internal specialist on UK employment law, keeping the business informed of legislative changes and case law developments
- Review, update, and draft HR policies, ensuring they reflect best practice, legal compliance, and the requirements of the business
- Lead and manage ER cases including disciplinary, grievance, performance management, sickness absence, flexible working and capability matters supporting managers throughout the process
- Lead and manage the onboarding and probation process, providing support and guidance in alignment with the policies and expectations
- Provide expert, risk-based advice, ensuring decisions are legally compliant and aligned with policies
- Prepare and review case documentation, investigation reports and outcome letters
- Support early resolution of issues using proactive interventions
- Maintain accurate case records and ensure timely progression of all ER matters
- Provide guidance and signposting to employees on a range of wellbeing and employee relations matters, signposting to appropriate support and resources
- Lead and manage the leaver process, conducting exit interviews, analysing feedback, and escalating key themes with recommendations for improvements
- Lead the onboarding experience for new employees, ensuring a professional and effective delivery of the induction programme
- Lead and manage the life cycle of the of the trainee's qualification journey, working closely with the business to align trainee capability with appropriate exam timings
- Responsible for ensuring that all training including mandatory, compliance and professional qualification training is delivered in a timely and cost-effective manner
- Working with the HR Manager and EDI partner to arrange events and initiatives such as awareness raising webinars and training
- Support the HR Manager in running the Mental Health First Aider service including keeping up to date with best practice, booking training, preparing for and co-hosting the network meetings and ensuring promotional material is kept up to date and well publicised across the business
About you:
- CIPD Level 5 or equivalent experience
- Proven experience in a Senior HR Advisory or ER Specialist role preferably within a professional services, legal, or similarly regulated environment
- Demonstrable experience managing complex ER cases from end-to-end
- Strong, current knowledge of UK employment law and best practice HR
- Ability to interpret legislation, draft policies, presentations and guidance documents
- Excellent communication, influencing, and relationship-building skills
- High levels of discretion, professionalism, and emotional intelligence
- Experience of managing competing demands and working to tight deadlines
- Able to demonstrate high levels of initiative and motivation to drive projects forward
- Work collaboratively with the HR team and other operations departments to identify and drive forward value add initiatives and projects
- Experience in design and delivery of training