£24 Per hour
Undetermined
Hybrid
Birmingham, West Midlands (County)
Summary: The Senior HR Advisor role at a leading UK media broadcasting company involves providing expert employee relations support and managing complex cases within a high-profile HR team. The position is temporary for 8 weeks and offers hybrid working arrangements. Candidates should have a minimum of 12 months’ experience in employee relations within a large organization. The role requires problem-solving skills and the ability to interpret complex data to improve HR processes.
Key Responsibilities:
- Providing requests/query resolution service to the workforce at all levels, following defined processes in line with SLAs.
- Problem-solving complex/escalated queries and issues, offering resolutions.
- Understanding customer requirements through data review and feedback.
- Supporting the delivery of planned people programmes and projects.
- Maintaining systems in line with data protection principles.
- Producing analysis and recommendations based on data to answer queries.
- Interpreting complex data sets to make recommendations for improvements.
- Developing business cases for HR solutions with appropriate costings.
- Contributing to a culture of service excellence and continuous improvement.
- Understanding significant issues affecting the organization, including external factors.
- Supporting projects as part of a team across the Shared Service Centre and HR organization.
Key Skills:
- Proven HR Advisor experience.
- Excellent attention to detail.
- Experience managing high volumes of complex employee relations cases.
- Ability to handle cases involving disciplinary, grievance, and performance management.
- Experience in heavily unionized environments and dealing with union officials.
- Experience with employment tribunals.
- Ability to deliver HR services over the phone.
- Legal background in employment law, particularly advising large businesses.
Salary (Rate): 24
City: Birmingham
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: Mid-Level
Industry: HR