Senior Housing Options and Homeless Prevention Officer

Summary: The Senior Housing Options and Homeless Prevention Officer will play a crucial role in a Housing Solutions team, providing expert housing advice and leading complex homelessness prevention cases. This position involves strategic delivery of services, decision-making, and collaboration with various departments and external partners. The officer will also manage casework and ensure compliance with statutory duties under the Housing Act 1996.

Key Responsibilities:

• Provide expert advice on housing legislation and undertake complex homelessness prevention casework
• Lead and support project teams in delivering homelessness prevention, housing advice, and move-on services
• Work closely with internal and external partners to provide seamless service for residents with complex housing needs
• Manage cross-service strategies and represent the council at high-level forums and panels
• Monitor performance against KPIs including case decision timeframes and temporary accommodation reduction
• Conduct independent reviews of homelessness decisions and support complaints and ombudsman investigations
• Use data to inform policy, planning and improve service outcomes

Key Skills:

• Significant experience working in housing, homelessness prevention, or similar frontline roles
• A strong working knowledge of Housing Act 1996, relevant case law, and current housing policy
• Proven ability to manage complex casework, including reviews, appeals, and cross-agency working
• Excellent communication and leadership skills, with experience influencing stakeholders at all levels
• Experience managing or coordinating teams and/or delivering service improvements
• A flexible, collaborative, and customer-focused approach

Salary (Rate): £33

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Senior

Industry: Other