Senior Engineering Operations Manager

Key Responsibilities

• Lead the day-to-day engineering operations across a prestigious Central London portfolio.
• Provide technical leadership across mechanical, electrical, HVAC, BMS, critical power, and associated building services.
• Manage and develop a team of engineers, supervisors, and technical specialists.
• Ensure planned, reactive, and statutory maintenance is delivered safely, efficiently, and within agreed SLAs.
• Take ownership of engineering performance, system reliability, resilience, and operational standards.
• Lead the management of critical engineering incidents, including escalation, recovery, and root-cause analysis.
• Manage specialist subcontractors and supply-chain partners, ensuring quality and contractual compliance.
• Work closely with senior client stakeholders to understand requirements and deliver a high-quality engineering service.
• Drive continuous improvement, energy efficiency, operational resilience, and engineering innovation.
• Monitor KPIs, compliance, maintenance performance, risks, and engineering trends, providing regular reports to senior management.
• Support commercial management, budgeting, forecasting, and the identification of additional works and improvement projects.
• Ensure full compliance with health & safety legislation, statutory requirements, and company procedures.

About You

• Strong engineering background within commercial building services or facilities management.
• Proven experience managing engineering teams within a complex or critical environment.
• Strong knowledge of mechanical and electrical building services.
• Experience managing PPM, reactive maintenance, statutory compliance, and critical engineering infrastructure.
• Confident managing clients, contractors, and senior stakeholders.
• Strong leadership, communication, and problem-solving skills.
• Engineering qualification or relevant professional accreditation preferred.