Senior Credit Control Handler 12m FTC

APPLY NOW! Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the future We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team We are currently recruiting for a Senior Credit Control Handler to join our Global Network term on a hybrid basis in Liverpool, on a 12 month Fixed Term Contract.

You’ll Make An Impact By Supporting the global business central accounting unit Handling the flow of requests for information and advice, negotiating effective resolution of complex issues of financial, underwriting, reinsurance, compliance and claims nature Take responsibility for specific territories and work with the global partners to resolve queries quickly and efficiently Work closely with the Global Network Relationship Managers and support the delivery of the global plan

Your Skills And Experience Considerable Credit Control experience Experience of dealing with multi-currency transactions and understanding the statutory charges across different countries Excellent user of Microsoft Excel Ability to negotiate complex queries Knowledge of multinational insurance would be an advantage but not essential

Why You’ll Love It Here Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to: Annual discretionary bonus Up to 11% pension contributions Hybrid working + flexible hours 25 days annual leave + bank holidays + buy/sell options Health & wellbeing + virtual GP Career development and mentoring Inclusive culture + employee networks Share investment options

Our DEI Commitment We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.