Senior Content Marketing Manager

The Role

You’ll lead the long-form content engine for a powerful shipping, inventory, and order-management platform used by ecommerce sellers across the UK. This product helps merchants ship faster, manage stock more accurately, and streamline fulfilment across multiple channels - your job is to tell that story.

This is a hands-on, editorially driven role where you’ll shape how thousands of sellers understand the product’s value through case studies, blog series, guides, and thought-leadership. You’ll be the voice behind content that helps merchants scale their businesses.

What You’ll Own

• Editorial leadership - Build and run the long-form content strategy, from ideation to publication.
• Content calendar management - Create a structured, high-impact content plan that feeds into the wider marketing ecosystem.
• Cross-functional collaboration - Work with product, sales, operations, and marketing partners to ensure content is accurate, timely, and aligned to merchant needs.
• Data-driven storytelling - Spot trends in ecommerce and shipping, and turn insights into compelling narratives.
• Brand & thought-leadership integration - Ensure your content supports broader brand and lifecycle initiatives.

Why This Role Is Exciting

• You’ll work inside a high-scale, high-standards tech environment known for customer obsession and operational excellence.
• You’ll own a full editorial function, not just contribute to one.
• You’ll shape content for a product that genuinely transforms how ecommerce businesses ship and fulfil orders.
• You’ll gain exposure to a global organisation with exceptional marketing talent and resources.

Requirements

• Proven track record building or scaling a content marketing program.
• Strong editorial judgement and original writing ability.
• Experience writing for ecommerce, logistics, SaaS, or operationally complex products.
• Comfort interpreting data, spotting trends, and shaping content angles from insights.
• Ability to simplify technical concepts into merchant-friendly narratives.

Top 3 Must-Haves

• Long-form content mastery – case studies, blogs, thought-leadership (Advanced)
• Sharp prioritisation – managing multiple complex projects (Advanced)
• Cross-functional stakeholder management – working across product & marketing (Intermediate/Advanced)