Senior Communications Officer

Key Responsibilities

• Produce engaging content for websites, social media, newsletters, press releases and briefing materials
• Deliver digital communications and marketing campaigns supporting organisational priorities, services and projects
• Manage website and social media content, monitoring performance and audience engagement
• Translate complex or sensitive information into clear communications for different audiences
• Support internal communications, employee engagement, public consultations, events and stakeholder engagement
• Develop case studies, success stories and campaign content to showcase service impact and community outcomes
• Build and maintain effective relationships with internal stakeholders, external partners and media contacts
• Monitor media coverage, social media activity and campaign performance, providing insights and recommendations
• Support media relations, reputation management and reactive communications where required
• Contribute to communications planning and organisational change programmes, including major transformation initiatives

Essential Experience

• Proven experience working in a communications, public relations or marketing role
• Strong digital communications and marketing experience, including social media management, website content and digital campaign delivery
• Excellent written and verbal communication skills, with the ability to tailor content for different audiences
• Experience creating content across multiple channels, including web, social media, newsletters and media communications
• Experience supporting communications campaigns, stakeholder engagement and public-facing initiatives
• Strong relationship-building skills and the ability to work collaboratively across teams and with external stakeholders
• Experience monitoring campaign performance and using data and insights to inform communications activity
• Proficiency in website content management systems, social media platforms and Microsoft Office