Summary: The Senior Commercial Manager Amazon & E-Retail at NEOM Wellbeing is responsible for driving growth and excellence in the company's digital presence across Amazon and e-retail channels. This role involves managing strategic partnerships, overseeing a Commercial Executive, and implementing a commercial strategy focused on profitability. The position is based in either London or Harrogate and is offered as a 12-month fixed-term contract. The ideal candidate will have a strong background in account management and a passion for wellbeing.

Key Responsibilities:

• Deliver a 12-month commercial strategy through innovative sales and digital marketing solutions focused on profitability.
• Build, negotiate, and manage a strategic calendar with promotions to boost sales performance across accounts.
• Align plans with retailer strategies and negotiate annual business plans for profitable growth.
• Manage day-to-day relationships with media agencies to achieve strategic objectives.
• Ensure media mix coherence with overall media strategy in collaboration with channel direction.
• Master and own channel and account P+Ls to make strategic decisions and achieve objectives.
• Adapt commercial strategy based on a strong understanding of all accounts across channels.
• Provide clear reports on activity and sales performance, analysing results vs targets and identifying stretch or gap plans.
• Develop measurement frameworks with target metrics and benchmarks for Amazon and eRetail channels.
• Excel in forecasting, setting and communicating targets to the wider business.
• Integrate key brand campaigns and product launches into channel strategy, ensuring external partners align with the vision.
• Achieve online excellence through regular site reviews and optimization.
• Monitor and track sell-in and sell-out performance, identifying stretch or gap plans to achieve forecasted sales.

Key Skills:

• Previous experience with Amazon seller central is required.
• Experience with Amazon vendor central is desirable.
• Previous account management experience of e-partners and pure players is desirable but not required.
• Prior people management experience with strong leadership skills.
• Prior experience within the beauty industry is desirable.
• Genuine passion and enthusiasm for the brand.
• Strong knowledge in the operations and systems, ERP.
• Naturally customer focused, understanding of assets and activation opportunities in UK wholesale.
• Outstanding interpersonal skills; ability to negotiate, persuade and mediate at all levels both within the organisation and with external partners.
• Commercially minded and able to work proficiently with numbers: Forecasting, Margins, P&L, etc.
• Be flexible and able to adjust to work processes or procedures.
• Unrelenting focus on team performance, development, engagement and championing their wellbeing.
• A desire for excellence to inspire the team and to keep a continuous eye on what is working and needs to be challenged.
• Can-do attitude and positive, growth mindset.

Salary (Rate): undetermined

City: Harrogate

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other