Senior Cloud Billing Analyst

Key Responsibilities

• Oversee the delivery of accurate and timely monthly billing cycles, ensuring the integrity of large and complex datasets.
• Perform detailed reconciliations, data validation, and investigation of billing discrepancies.
• Lead root cause analysis activities and provide meaningful reporting and recommendations to senior management.
• Act as a subject matter expert for billing processes and support key business projects and transformation initiatives.
• Drive continuous improvement across billing operations, identifying opportunities to improve efficiency, controls, accuracy, and customer experience.
• Partner with internal stakeholders to support the implementation of new products, services, and operational changes.
• Analyse large volumes of financial and operational data to support business decision-making and performance monitoring.
• Support audit requirements by providing analysis, documentation, and responses to internal and external stakeholders.
• Contribute to the development of reporting frameworks, KPIs, and operational metrics.
• Mentor and support colleagues, promoting best practice and helping to drive high performance across the team.

The Successful Candidate

• Minimum of 5 years’ experience within billing operations, finance operations, revenue assurance, or a similar analytical environment.
• Strong experience managing complex billing processes within a fast-paced and high-volume organisation.
• Advanced Excel skills, including the ability to manipulate and analyse large datasets.
• Proven ability to identify process inefficiencies and successfully deliver operational improvements.
• Strong analytical and problem-solving skills, with exceptional attention to detail.
• Experience working with ERP or finance systems; exposure to NetSuite or similar platforms would be advantageous.
• Excellent stakeholder management skills, with the confidence to communicate complex information clearly to both finance and non-finance audiences.
• Strong presentation skills and experience engaging with senior stakeholders.
• Ability to manage multiple priorities, work to deadlines, and perform effectively under pressure.
• Demonstrable leadership qualities with the capability to guide, influence, and support others.
• Ambitious, proactive, and committed to continuous professional development.

What’s on Offer

• Competitive salary and benefits package
• Hybrid working arrangement
• Career development and progression opportunities
• Exposure to business-critical projects and transformation initiatives
• Collaborative and supportive working environment
• Opportunity to join a growing organisation during an exciting period of change and expansion

Diversity & Inclusion

Our client is committed to creating an inclusive workplace where everyone can succeed and contribute. Applications are welcomed from all suitably qualified candidates regardless of background, identity, or experience.