Senior Client Service Officer, Master Data Services, Static Data M/F
Posted 1 day ago by Caceis
Negotiable
Undetermined
Undetermined
Putrajaya, Malaysia
Summary: The Senior Client Service Officer role at CACEIS Malaysia involves managing and maintaining static data within the Master Data Services team. The position requires a commitment to delivering high-quality service and operational excellence to institutional clients. The officer will control market data, analyze corporate actions, and ensure timely responses to inquiries while promoting team development. This permanent position is based in Putrajaya, Malaysia, and supports global business operations.
Key Responsibilities:
- Control and validate market data from data providers (Bloomberg, Reuters, etc.)
- Analyze and execute corporate action events (dividends, spin-offs, share splits, etc.)
- Manage internal and external inquiries with high-quality standards
- Accountable for Global Servicing from the operating location, including shifts and work on bank/legal holidays and weekends when required
- Promote quality of deliverables by motivating, coaching, and developing team members
- Ensure regular cross-training and rotation of duties to increase operational efficiency and reduce risk
- Conduct periodic reviews of processes for compliance and understanding of requirements
Key Skills:
- Bachelor Degree / BSc Degree or equivalent
- 3-5 years of banking experience in operations with basic static data knowledge
- Familiarity with core platforms: MDC and all GP
- Knowledge of Bloomberg or other service providers is an advantage
- Competence in MS Office
- Strong leadership and coaching skills
- Willingness to take on new challenges, confident and self-motivated
Salary (Rate): undetermined
City: Putrajaya
Country: Malaysia
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job description
Business type
Types of Jobs - Operations
Job title
Senior Client Service Officer, Master Data Services, Static Data M/F
Contract type
Permanent Contract
Management position
No
Job summary
What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
Reporting to the Manager, Static Data team, you will be responsible for the timely and accurate update and maintenance of all static data in MDC and GP. Setups would include creation and/or amendment of static data in all the processing systems.
You will be supporting Global business with 8 working hours a day.
Shift hours would be between 8:00am-5:00pm
What will you do?
• Control and validate market data coming from data providers (Bloomberg, Reuters, etc.)
• Analyze and execute the corporate action event (dividend, spin off, shares split, etc.)
• Ensure internal and external enquiries are managed on time and with high quality standard
• Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required)
• Promote quality of deliverables by motivating, coaching and developing team members
• Ensure cross training and rotation of duties occurs on a regular basis to increase operational efficiency and reduce operational risk
• Periodic review of process to refresh understanding of requirements and review for compliance
Supplementary Information
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
Position location
Geographical area
Asia, Malaysia
City
Putrajaya
Remote work
unauthorized
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Bachelors Degree or similar.
Level of minimal experience
3-5 years
Required skills
What do you need to succeed?
• Familiar with core platforms: MDC and all the GP
• Knowledge in Bloomberg or other service providers will be an added advantage.
• Competent in MS office.
• Banking experience in operations with basic static data knowledge.
• Possess strong leadership and coaching skills.
• Willingness to take on new challenges, confident and self-motivated
Languages
English