Senior Business System Analyst
Posted 4 days ago by Lorien
Negotiable
Undetermined
Onsite
Bradford, West Yorkshire, UK
Summary: The role of Senior Business System Analyst involves supporting, maintaining, configuring, and developing business systems within the IT Services team. The position requires troubleshooting technical issues, delivering system improvements, and managing ITIL-based service processes while providing excellent customer support. Candidates should possess strong problem-solving skills and the ability to collaborate effectively with stakeholders. This is a 3-month initial contract for an 18-month project based in Bradford, requiring on-site presence 2 to 3 days a week.
Key Responsibilities:
- Support, maintain, configure, and develop business systems within the IT Services team.
- Troubleshoot technical issues and deliver system improvements.
- Manage ITIL-based service processes.
- Provide excellent customer support.
- Collaborate effectively with stakeholders.
Key Skills:
- Business Systems Support
- System Development
- ITIL
- Troubleshooting
- Customer Service
- Process Improvement
- Technical Documentation
- Stakeholder Management
Salary (Rate): undetermined
City: Bradford
Country: UK
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
ISP Business Systems (Band 6 - PO3)
3 month initial contract - 18 month project.
Bradford - Onsite 2/3 days a week
Key Skills: Business Systems Support, System Development, ITIL, Troubleshooting, Customer Service, Process Improvement, Technical Documentation, Stakeholder Management.
Experience: Minimum 1+ year in an ICT/business systems environment with relevant qualifications, or equivalent industry experience.
Seeking an experienced IT professional to support, maintain, configure, and develop business systems within the IT Services team. The role involves troubleshooting technical issues, delivering system improvements, managing ITIL-based service processes, and providing excellent customer support. Candidates should have experience in ICT/business systems, strong problem-solving skills, knowledge of system development and support, and the ability to collaborate effectively with stakeholders.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
