Summary: The Senior Business Support Officer role at Dorset Council involves leading a team to deliver high-quality administrative support within a newly established Business Support Hub. This position focuses on driving continuous improvement and innovation while collaborating with various stakeholders to enhance service delivery. The role supports both Children’s and Adults services, impacting the community directly. Candidates should possess a strong background in business support and demonstrate leadership capabilities.
Key Responsibilities:
- Lead and support a team of Business Support Officers
- Oversee the delivery of high-quality administrative and operational support
- Help drive continuous improvement and innovation within the new Hub
- Work closely with colleagues and stakeholders across services
Key Skills:
- Strong background in business support or administration
- Confidence in leading and developing others
- Ability to manage competing priorities and work proactively
- Passion for improving services and ways of working
Salary (Rate): undetermined
City: Dorchester
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We’re excited to be recruiting to a Senior Business Support Officer (Generalist) role within our newly established Business Support Hub . This is a great opportunity to play a key role in shaping how we deliver high-quality, consistent and modern business support across Dorset Council. You’ll be part of a forward-thinking service designed to provide a more streamlined, collaborative and digitally enabled offer to our front-line teams.
About The Role
As a Senior Business Support Officer, you will:
- Lead and support a team of Business Support Officers
- Oversee the delivery of high-quality administrative and operational support
- Help drive continuous improvement and innovation within the new Hub
- Work closely with colleagues and stakeholders across services
This role sits within the Localities , supporting both Children’s and Adults services , giving you the chance to work across a diverse and meaningful area that directly impacts our residents. You’ll play a key role in ensuring support is efficient, consistent and customer-focused , while contributing to the ongoing transformation of business support services.
What We’re Looking For
We’re looking for an experienced and motivated individual who:
- Has a strong background in business support or administration
- Is confident leading and developing others
- Can manage competing priorities and work proactively
- Is passionate about improving services and ways of working
Why join us?
This Is An Exciting Time To Join Business Support As We Build a Resilient, Future-ready Service. You’ll Have The Opportunity To Shape how support is delivered across the council Be part of a supportive and collaborative environment Contribute to changes that make a real difference