Senior Business Operations Associate

Senior Business Operations Associate

This is a freelance contract for 6 months initially

The rate is 98 EUR per hour + VAT, it is 40 hours per week

2-3 days per week in the Amsterdam office

TECHNICAL AND SOFT SKILLS WHICH ARE MANDATORY FOR THE ROLE.

• Great written communication: be able to create written decks shared with senior stakeholders
• great attitude and flexibility: flexibility since with the office presence is very important for this position
• Great problem solver, strong soft and communication skills

TECHNICAL AND SOFT SKILLS WHICH ARE “JUST GOOD TO HAVE” FOR THE ROLE.

• Planning experience / event management (internal events like all hands events)

The Senior Business Operations Associate helps to bring structure, clarity, and momentum to how the department runs day to day.

In this role, you’ll partner across teams to strengthen business rhythms (monthly/quarterly reviews), improve operational processes, track strategic initiatives and KPIs, and support planning and budgeting cycles.

You’ll combine practical execution with data-informed insight—helping stakeholders align on priorities, manage dependencies, and deliver outcomes efficiently and consistently.

Required Skills

• Business operations expertise: experience supporting business-as-usual operating rhythms and operational governance
• Process improvement / process management: ability to design and implement simple, effective ways of working
• Planning & coordination: experience supporting annual and ad-hoc planning, resourcing, and prioritisation
• KPI and performance reporting: measurement, reporting, analysis, and (where possible) automation of reporting
• Stakeholder management: ability to collaborate across teams and influence stakeholders up to senior leadership
• Communication: clear, inclusive communication across diverse backgrounds and seniority levels
• Problem solving: ability to break complex problems into actionable steps and drive solutions with partners
• Organisation & structure: strong attention to detail and follow-through on actions and deliverables
• Data literacy: comfortable using quantitative and qualitative inputs to support decision-making and tell a clear story

Nice to Have Skills

• Experience with change management initiatives
• Exposure to strategic portfolio management tracking or similar enterprise planning frameworks
• Stronger financial planning / FP&A collaboration experience (budgeting, metrics, resource allocation)
• Advanced capability in building automated dashboards / reporting packs

Preferred Education and Experience

• Bachelor’s degree (or equivalent practical experience)
• ~5+ years of relevant experience in business operations, program/portfolio support, process excellence, or similar role