Senior Business Analyst - Mortgage Products

Senior Business Analyst - Financial Services

An exciting opportunity has arisen for an experienced Senior Business Analyst to support the delivery of mortgage product propositions and business change initiatives within a regulated Financial Services environment. You'll work across the full project life cycle, translating business objectives into technology-ready requirements while collaborating with Product Owners, business stakeholders, architects, developers, testers, and risk and compliance teams.

Key Responsibilities

• Elicit, analyse and manage business, functional and non-functional requirements.
• Produce user stories, epics, acceptance criteria, process maps, business rules and supporting documentation.
• Maintain requirements traceability throughout delivery.
• Support Product Owners with backlog refinement and prioritisation.
• Build strong relationships across business, technology, operational, risk and compliance teams.
• Facilitate workshops, interviews and design sessions.
• Manage stakeholder expectations, priorities and decision-making.
• Analyse current and future state business processes and identify improvement opportunities.
• Support solution design, development, SIT, UAT, implementation and business readiness activities.
• Communicate progress, risks and dependencies throughout delivery.

Essential Skills & Experience

• Strong Business Analysis experience within Financial Services or another regulated environment.
• Excellent stakeholder management and communication skills.
• Proven workshop facilitation and requirements elicitation experience.
• Strong experience producing user stories, epics, acceptance criteria and business documentation.
• Business process analysis and process improvement experience.
• Knowledge of Agile, Waterfall or hybrid delivery methodologies.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively across multidisciplinary teams.

Desirable

• Mortgage lending, retail banking, savings or lending operations experience.
• Product development or proposition launch experience.
• Regulatory, risk, compliance or reporting change experience.
• Data analysis, data mapping or customer journey analysis.
• Experience with Jira, Confluence, Visio and Microsoft Office.
• Understanding of underwriting, servicing, customer or broker journeys, or regulatory reporting.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

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please let us know when you apply or talk to the recruiters directly so we can support you.