The Business Analyst (BA) position at the Texas Education Agency works on multiple projects that support the mission of the agency of improving outcomes for Texas students, with a focus on major enhancements and/or rewrite effort.
This position will perform advanced, senior-level business analysis work. The business analyst serves as the conduit between the program/customer community and the software development team through which requirements flow. This BA will be involved at some level throughout the entire software development life cycle. Upon establishment of the requirements baseline, the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.
Essential Functions
- Elicitation & Analysis - Analyzes user needs, business processes, pain points, and computer system capabilities to automate or improve existing systems. Elicits requirements using joint application development (JAD), interviews, document analysis, surveys, use cases, competitive product analysis, and workflow analysis.
- Requirements Writing & Visual Output - Transforms information from elicitation sessions into business and functional requirements, use cases, user stories, software requirements specifications documents, wireframes, and mockups. Uses standard templates and simple, unambiguous, and concise natural language.
- BA Best Practices & Mentorship - Acts as a mentor to peers and colleagues in disseminating best practices and proactively seeks out training opportunities.
- Using TEA Tools Effectively - Uses TEA tools, such as Jira and Modern Requirements, to manage the change control process, participate in the SDLC, and track and communicate requirements status.
CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 8 Years Required Experience eliciting requirements from interviews with customers and creating well-written system requirements
- 8 Years Required Experience with software development life cycles (SDLCs)
- 8 Years Required Business process re-engineering and software process flow improvement experience
- 8 Years Required Experience developing user stories and use cases that conform to business analysis best practices
- 8 Years Required Experience designing mockups and/or wireframes that conform to UX best practices
- 8 Years Required Demonstrated strong communication and facilitation skills
- 8 Years Required Demonstrated strong writing and organization skills
- 4 Years Required Documented work experience with the issue tracking software "Atlassian Jira"
- 2 Years Required Documented work experience with the requirements management software "Modern Requirements"
- 4 Years Preferred Documented experience working for or closely with TEA OR a federal/state/local education agency OR ed vendor
- 2 Years Preferred Experience supporting complaint and case management workflows, including intake, investigation, and resolution