Senior Business Analyst
Posted 1 day ago by Tour Partner Group
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The Senior Business Analyst will lead business analysis efforts for a front office migration project within Tour Partner Group, collaborating with stakeholders across various departments and countries. The role requires translating complex business challenges into functional and technical requirements while managing communications across diverse teams. The ideal candidate will have extensive experience in business analysis, particularly in tech-driven environments, and will contribute to enterprise-wide digital initiatives. This position emphasizes cultural awareness and adaptability in communication and stakeholder management.
Key Responsibilities:
- Lead business analysis efforts for a company-wide front office migration project.
- Engage and collaborate with stakeholders across various countries, locations, and cultural backgrounds.
- Analyse and document current and future state processes, identifying gaps and opportunities.
- Translate complex business challenges into clear functional and technical requirements.
- Manage communications across time zones and cultures.
- Support solution design, testing, and rollout with a focus on scalability and local adaptability.
- Drive alignment across regional teams while respecting local differences.
- Contribute to enterprise-wide digital initiatives for improved customer engagement and business performance.
Key Skills:
- 5+ years of experience as a Business Analyst in tech-driven and international organizations.
- Proven experience working on front office migrations or implementations.
- Strong ability to manage and influence diverse stakeholder groups.
- Excellent communication skills in English; additional European languages are a strong advantage.
- Proficiency in business and process analysis tools (e.g., JIRA, Confluence, Visio, Power BI, Excel).
- Ability to travel occasionally to meet international teams.
- Culturally aware and adaptable communication style.
- Strong stakeholder facilitation, negotiation, and conflict resolution skills.
- Experience working in both waterfall & Agile environments with distributed teams.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
About The Team Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime. We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.
Your responsibilities What will I be doing? Lead business analysis efforts for a company-wide front office migration project, partnering with stakeholders from IT, Sales, Operations, Contracts and Finance Engage and collaborate with stakeholders across various countries, locations, and cultural backgrounds to align business process and the creation of business requirements Analyse and document current and future state processes, identifying gaps and opportunities that serve both group and local needs Translate complex business challenges into clear functional and technical requirements for development teams and vendors Manage communications across time zones and cultures, ensuring smooth collaboration and alignment of expectations Support solution design, testing, and rollout with a keen focus on scalability and local adaptability Drive alignment across regional teams while respecting local differences in processes, compliance, and customer needs Contribute to enterprise-wide digital initiatives, enabling improved customer engagement, data integrity, and business performance
Your profile What skills do I need? 5+ years of experience as a Business Analyst, ideally in tech-driven and international organizations Proven experience working on front office migrations or implementations Strong ability to manage and influence diverse stakeholder groups across multiple locations Excellent communication skills in English (spoken and written); additional European languages are a strong advantage Proficiency in business and process analysis tools (e.g., JIRA, Confluence, Visio, Power BI, Excel) Ability to travel occasionally to meet international teams and support project delivery on the ground Culturally aware and adaptable communication style Strong stakeholder facilitation, negotiation, and conflict resolution skills in cross-border contexts Experience working in both waterfall & Agile environments with distributed teams