Senior Business Analyst - Commercial Pharma operations

We are looking for a Senior Business Analyst with deep expertise in Commercial Pharma operations and a strong understanding of AI-driven analytics solutions. This role will act as the key liaison between business stakeholders, data engineering teams, and AI/BI solution architects to drive data modernization, intelligent automation, and advanced insights across commercial functions. The candidate will play a strategic role in shaping how AI augments decision-making, operational efficiency, and reporting within the organization.

Key Result Areas and Activities

• Business Analysis & Requirement Gathering
• Engage with business stakeholders across Sales, Marketing, Market Access, and Patient Services to identify analytical needs, automation opportunities, process gaps and data gaps.
• Provides subject matter expertise on Commercial Pharma data especially in the
• Identifies data gaps and defines the target-state business data approach
• Translate complex business objectives into clear, structured requirements for AI, BI, and Data Engineering teams.
• Conduct workshops to gather requirements and understand business challenges
• Data and Analytics Solutioning
• Work closely with Data Engineering teams on data ingestion, warehouse design, and model readiness for both BI and AI workloads.
• Participate in the design of semantic layers and feature stores to standardize reusable AI features across use cases.
• Review and sign off on Power BI dashboards, AI model outputs, and integrated analytics reports.
• Governance and Change Management
• Define and maintain governance frameworks including RACI, SLAs, communication plans, and data quality protocols.
• Ensure compliance with HIPAA, GDPR, and pharma data regulations.
• Facilitate UAT, training sessions, and user adoption for new AI-driven tools and reporting workflows
• AI and Advanced Analytics Integration
• Collaborate with Business and/or Data Science teams to define use cases for forecasting, segmentation, churn prediction, and dynamic targeting.
• Partner with the Engineering teams to integrate AI-powered insights into BI dashboards
• Drive adoption of self-service AI capabilities that empower business users to query, visualize, and derive insights without technical intervention.

Work and Technical Experience

• Strong functional knowledge and experience in data and analytics
• Strong Pharma Commercials experience
• Ability to collaborate with business product owners and users to understand data and analytics requirements for Commercial business areas
• Strong understanding of agile methodology and ability to convert business requirements into implementation-ready Epics and user stories
• Hands on knowledge with data querying, data analysis, data mining, reporting and analytics will be a plus
• Excellent verbal and written communication skills
• Tools: Power BI, Snowflake, Oracle DB, SQL, Microsoft office suite

Must To Have

• Strong functional knowledge and experience in data and analytics
• Strong Pharma Commercials experience especially with knowledge around Drug Launch for the European Geography
• Ability to collaborate with business product owners and users to understand data and analytics requirements for Commercial business areas
• Strong understanding of agile methodology and ability to convert business requirements into implementation ready Epics and user stories
• Excellent verbal and written communication skills
• Tools: Power BI, Snowflake, SQL, Microsoft office suite

Good To Have

• Knowledge of Cortex
• Hands on knowledge with data querying, data analysis and reporting will be a plus
• Relevant Certifications

Qualifications

• Bachelor's degree in computer science, engineering, or related field (Master's degree is a plus)
• Demonstrated continued learning through one or more technical certifications or related methods

9-11 years of experience as Business Analyst

NOTE: Hybrid (2 days per week)