Senior Application Support

Senior Application Support

Posted Today by 1768498477

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£70,000 Per year
Undetermined
Hybrid
City of London, London
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C# (Programming Language) Cloud Computing Cloud Technology File Servers Financial Services General Insurance IBM DB2 Management Microsoft 365 Microsoft Azure Microsoft SQL Servers Microsoft Windows PL/SQL Relational Databases SIPOC Process SQL (Programming Language) SQL Server Integration Services (SSIS) Stakeholder Management Visual Basic (Programming Language) Visual Basic .NET (Programming Language)

Summary: The Senior Application Support Analyst role involves joining a new support team for a specialty insurer in London, focusing on supporting a range of applications within the Microsoft stack. The position requires ownership of 50 applications and participation in a significant migration from legacy systems to modern technology. The analyst will work closely with internal stakeholders and third-party vendors, providing mentorship and management support. Experience in financial services or regulated industries is preferred, but insurance knowledge is not mandatory.

Key Responsibilities:

  • Support a range of bespoke applications written in C#.Net and Azure, as well as legacy applications in VB.Net.
  • Manage a backlog of SSIS requests and work with SQL Server and DB2.
  • Collaborate with internal stakeholders and third-party vendors to ensure effective application support.
  • Participate in the migration from legacy applications to a modern technical environment.
  • Provide mentorship and management support within the application support team.

Key Skills:

  • Experience in 2nd and 3rd line support with strong customer-centric incident management.
  • Proficiency in MS SQL for SSIS and SSRS.
  • Experience in a Windows environment, C#.Net, and legacy applications in VB.Net.
  • Knowledge of SQL, PL/SQL, and relational databases, including SQL Server or DB2.
  • Some experience in a cloud environment, preferably Azure.
  • Experience working with third-party suppliers and vendors.
  • Strong interpersonal skills.

Salary (Rate): £70,000 yearly

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Senior Application Support Analyst

Role Type: Permanent

Salary: £60,000 - £70,000

Location: London

Work Location: Central London, Hybrid 3 days in the office

Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager & will be the number 2 in the team with some exposure to mentorship & management covering 50 applications specific to insurance.

You will be taking ownership over 50 applications, & will need to be able to work across a broad technical stack. The business are planning to migrate from legacy applications to a modern technical environment so you will join at the beginning of a generational transformation within the business.

Roles & Responsibilities:

You will be working on an insurance specific application support team working on bespoke applications written in modern technology such as C#.Net & on Azure, including some legacy applications in VB.Net. You will also be experienced writing SQL & working with Data in SQL server as well as DB2. Experience in MS SQL SSIS is essential for this role as you will be covering a backlog of SSIS requests.

You will have excellent communication & people skills to work closely with internal stakeholders & third party vendors. No prior knowledge in the insurance sector is required however you should have experience working within financial services or another regulated industry with a customer centric approach.

Skills Outline:

  • Experience in 2nd & 3rd line support with strong customer centric incidence management
  • MS SQL experience for SSIS & SSRS
  • Experience working in a windows environment, C#.Net & some legacy applications in VB.Net
  • Knowledgeable in SQL, PL/SQL & rational databases, SQL Server or DB2
  • Some support within a cloud environment, they use Azure however other cloud support would be acceptable.
  • Experience working with 3rd party suppliers & vendors
  • Strong interpersonal skills

What's in it for you:

  • Working in an industry going through a major technical transformation
  • Ability to gain management experience working as the number 2 within a new application support team.
  • Broad exposure to supporting 50 applications
  • Hybrid working (2-3 days in the office per week)
  • Diverse & social team with significant chance for career progression

Apply now using the link or reach out to myself, Alex: alexh@pioneer-search.com

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