Summary: The Senior Application Support Analyst role involves overseeing the Application Support Team's daily operations, ensuring effective management of IT incidents and requests. The position requires proficiency in various U4ERP modules and solid SQL knowledge, along with experience in 2nd line support and system upgrades. The role is based in Bristol and offers a competitive day rate with potential for extension beyond the initial three-month duration. Candidates are expected to lead a team of up to 10 officers and ensure compliance with statutory legislation and data protection regulations.

Key Responsibilities:

• You will be responsible for the day-to-day supervision and management of an identified area of the Application Support Team.
• Ensuring effective management of IT incidents/requests and their resolution, providing appropriate and timely updates minimising impact to customers and stakeholders.
• The postholder will be responsible for a team of up to 10 officers who carry out monitoring, advise, and upkeep of IT systems/processes and liaison with stakeholders/suppliers. To help planning, productivity and functioning of the team.
• The postholder will oversee team development of systems and processes to ensure effective running of IT systems and recording of data in line with statutory legislation changes; change programmes and data protection/GDPR.

Key Skills:

• Proficiency in various U4ERP modules such as GL, AR, AP, Planner, and logistics
• Experience in 2nd line support and issue resolution
• Expertise in system upgrade
• Solid SQL knowledge
• Familiarity with Information browsers & Analysis
• Proficiency in Report Studio, including XtraReports (highly advantageous)

Salary (Rate): 400.00

City: Bristol

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT