Seller Marketing Operation & Social Community engagement

Start date ASAP End Date 6 months from start date, with performance-based extension option.

Purpose of the role/ Role Description We are seeking a detail-oriented and proactive individual to execute the weekly prospect/seller acquisition outreach and incentive strategy for TikTok Shop Seller Acquisition team. This role focuses on planning and accurately implementing seller outreach campaigns, preparing engaging prospect/seller-facing communication assets, building awareness among seller communities across social platforms and ensuring timely delivery, supported by comprehensive documentation and compliance.

Responsibilities

• Campaign planning: Plan quarterly and monthly acquisition campaigns aligned to team targets; Identify quick wins and test ideas to improve conversion through better messaging and targeting.
• Campaign Implementation: set up and launch seller acquisition campaigns, including configure workflows, launch on schedule, and produce clear seller-facing guidance.
• Channel management: Support end-to-end management of acquisition channels, including performance tracking, budget monitoring, and stakeholder updates.
• Content Creation: Develop clear and high-performing seller-facing communications across email, in-app messages, and promotional materials using design tools such as Canva or Figma.
• Community Engagement: Actively engage with potential sellers via social platforms (Reddit, Quora, etc.) to raise awareness of TikTok Shop and answer seller-related queries about registration.
• Compliance & Accuracy: Ensure that all seller-facing content adheres to brand, legal, and operational guidelines with a strong focus on accuracy and consistency.

Minimum requirements

• Strong written English skills with the ability to create clear and engaging content (proven experience writing marketing copy e.g emails, social posts, product descriptions).
• Excellent attention to detail and ability to deliver error-free work.
• Proven ability to manage multiple tasks and meet deadlines in a structured, organised manner.
• Comfortable working within defined processes and learning new tools or systems quickly.
• Self-motivated with a proactive approach to problem-solving and task ownership.

Preferred Skills/Qualification

• Previous experience in e-commerce, marketplace, or B2B marketing environments
• Basic familiarity with Canva, Figma, or similar design tools (further training can be provided).
• Familiarity with social platforms like FB groups, Reddit, Quora, or Discord to join or drive conversations

To strengthen your application: Highlight design tools, scheduling tools/platforms you’ve used to manage workflows or communications in your application. Include writing samples or descriptions of marketing content you’ve created. Demonstrate your ability to follow processes, manage multiple deadlines for projects/campaigns, and deliver high-quality outputs with precision.