Job Description
The Scrum Master plays a key role in enabling effective agile delivery across 2 dev/ops teams within the client Market Unit.
The role combines agile facilitation with delivery coordination, ensuring predictable outcomes across both project and live service workstreams.
Working closely with Delivery Leads, Service Delivery Managers, Engineers, and Business Analysts, the Scrum Master supports planning, manages risks and dependencies, and drives continuous improvement in team performance and ways of working.
Key Responsibilities
- Facilitate agile delivery using Scrum and/or Kanban practices, ensuring strong team flow and alignment to client priorities
- Coordinate day-to-day delivery activities across project and live service workstreams
- Lead core agile ceremonies (stand-ups, planning, reviews, retrospectives)
- Monitor delivery performance, managing risks, issues, and dependencies, and escalating where required
- Provide clear reporting and maintain visibility of progress across stakeholders
- Ensure alignment between change delivery and live service operations, including incident and release coordination
- Drive continuous improvement, embedding effective, consistent delivery practices and supporting high-performing, self-organising teams
- Maintain delivery tooling (eg Jira) and ensure accurate tracking, metrics, and governance artefacts
Skills & Experience
- Proven experience as a Scrum Master or in an agile delivery role
- Strong knowledge of Scrum and/or Kanban methodologies
- Experience delivering in complex, multi-stream environments
- Ability to manage timelines, risks, and dependencies effectively
- Strong stakeholder engagement and facilitation skills
- (Desirable) Scrum certification (eg PSM I) and experience with Jira/reporting tools
Behaviours
- Collaborative and team-focused
- Clear and effective communicator across technical and business stakeholders
- Committed to continuous improvement and learning
- Promotes an inclusive, accountable, high-performing team culture
Rate:
Not specified
Location:
Telford
IR35 Status:
Inside
Remote Status:
Hybrid
Industry:
Project Management
Seniority Level:
Not Specified