Scrum Master/Agile Project Manger, £550 per day inside IR35
6 months rolling, London & Remote Working
Bench IT require an experienced Scrum Master/Agile Project Manager to join a large CRM Transformation & Client Data Strategy Programme. This delivering a multi-year CRM Transformation & Client Data Strategy Programme to create a more consistent, insight-led and scalable approach to managing client relationships and data.
The programme spans business change, Salesforce CRM, enterprise data, analytics and integration capabilities. Delivery involves multiple business areas, technology platforms and cross-functional teams. The programme is transitioning towards a scaled Agile delivery model, with stable multidisciplinary teams, quarterly planning, prioritised backlogs and regular sprint-based releases.
We are seeking an experienced Scrum Master/Agile Project Manager with a strong delivery focus. The role requires someone who can lead Agile ceremonies, support team delivery, and bring disciplined planning, governance, dependency management and release coordination across a complex transformation environment. This role will be working 2 days per week in London.
Essential skills and experience
- Proven experience as a Scrum Master with strong project management skills within a complex transformation programme.
- Salesforce CRM or similar enterprise platform transformation.
- Asset Management or wider Financial Services experience.
- Demonstrable experience leading Scrum teams and facilitating Agile ceremonies.
- Facilitate sprint planning, daily stand-ups, backlog refinement, reviews and retrospectives.
- Work with Product Owners and Business Analysts to maintain a prioritised, sufficiently refined backlog.
- Coach the delivery team in practical Agile and Scrum ways of working.
- Establish a sustainable delivery cadence and promote continuous improvement.
- Track sprint progress, capacity, throughput, impediments and delivery risks.
- Support planning and dependency management across multiple Scrum teams.
- Help the programme mature from team-level Agile delivery towards coordinated, scaled delivery.
- Strong project management capability, including integrated planning, governance, RAID, dependency management, resource coordination, delivery reporting and release management.
- Experience managing dependencies across business, data, architecture and engineering teams.
- Strong backlog, sprint and delivery-management experience using Jira or similar tools.
- Excellent stakeholder management across senior, business and technical audiences.
- Ability to turn ambiguity and strategic objectives into clear delivery actions.
- Strong facilitation, communication, negotiation and conflict-resolution skills.
- Experience operating in regulated, data-sensitive or highly governed environments.
- Highly organised, pragmatic and comfortable managing multiple priorities.
Desirable experience
- Data, analytics, integration or master-data initiatives.
- Experience working within a scaled Agile or product/platform operating model.
- Agile, Scrum, SAFe or recognised project-management certification.
- Experience supporting Product Increment or quarterly planning.
- Experience leading blended internal, supplier and offshore delivery teams.