Scada Engineer

Scada Engineer

Posted 1 week ago by Queen Square Recruitment

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Negotiable
Inside
Hybrid
London Area, United Kingdom
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Active Directory Apache Cassandra Apache Storm Database Queries DMS Software Reengineering Toolkits Domain Name System (DNS) Servers Linux Management Management Systems Microsoft Windows Operations And Management Platform Oracle Linux Performance Tuning Remote Monitoring Root Cause Analysis Scripting SQL (Programming Language) Supervisory Control And Data Acquisition (SCADA) Support Engineering TCP/IP Technical Support

Summary: The role of Customer Support Engineer (SCADA/ADMS) involves providing technical support for Advanced Distribution Management Systems and SCADA solutions in a critical infrastructure environment. The position requires troubleshooting, system enhancements, and delivering high-quality support to end users. The contract is for 6 months with a hybrid working arrangement. The role is classified as inside IR35.

Key Responsibilities:

  • Support, maintain, and enhance ADMS/SCADA applications including DMS, OMS, Storm Assist, and DER.
  • Work with utilities and system operators to translate functional specifications into technical solutions.
  • Perform installation, configuration, integration, and performance tuning of ADMS applications.
  • Troubleshoot and resolve issues related to Linux, Windows, Oracle, SQL, networking (TCP/IP, DNS, firewalls, switches), and related systems.
  • Develop and maintain shell scripts, SOAP integrations, Jasper Reports, and database queries.
  • Provide root cause analysis and corrective actions for reported system incidents.
  • Collaborate with cross-functional teams and customers to ensure high-quality service delivery.
  • Maintain compliance with industry standards such as NERC CIP.
  • Contribute to continuous improvement in monitoring, diagnostics, and remote support solutions.

Key Skills:

  • Proven experience with ADMS products such as PowerOn Fusion (PoF) or PowerOn Advantage (PoA).
  • Strong understanding of SCADA and modelling tools.
  • Knowledge of transmission and distribution electrical grids.
  • Technical expertise with Linux, Windows, Oracle, SQL, Shell scripting, SOAP, Jasper Report, Cassandra.
  • Networking knowledge: TCP/IP, routing, LAN, DNS, Active Directory, firewalls, switches.
  • Ability to work independently and manage issues under pressure.
  • Strong problem-solving, analytical, and communication skills.
  • Experience interfacing directly with customers in high-stakes environments.

Salary (Rate): undetermined

City: London Area

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Location: UK (Hybrid – occasional on-site as required)

Contract: 6 Months

Start Date: ASAP

Rate: Market Rate - Inside IR35

About the Role

We are seeking a skilled Customer Support Engineer (SCADA/ADMS) to join on a 6-month contract. The role will involve supporting Advanced Distribution Management Systems (ADMS) and SCADA solutions, with a focus on troubleshooting, system enhancements, and delivering high-quality support to end users in a critical infrastructure environment.

Key Responsibilities

  • Support, maintain, and enhance ADMS/SCADA applications including DMS, OMS, Storm Assist, and DER.
  • Work with utilities and system operators to translate functional specifications into technical solutions.
  • Perform installation, configuration, integration, and performance tuning of ADMS applications.
  • Troubleshoot and resolve issues related to Linux, Windows, Oracle, SQL, networking (TCP/IP, DNS, firewalls, switches), and related systems.
  • Develop and maintain shell scripts, SOAP integrations, Jasper Reports, and database queries.
  • Provide root cause analysis and corrective actions for reported system incidents.
  • Collaborate with cross-functional teams and customers to ensure high-quality service delivery.
  • Maintain compliance with industry standards such as NERC CIP.
  • Contribute to continuous improvement in monitoring, diagnostics, and remote support solutions.

Essential Skills & Experience

  • Proven experience with ADMS products such as PowerOn Fusion (PoF) or PowerOn Advantage (PoA).
  • Strong understanding of SCADA and modelling tools.
  • Knowledge of transmission and distribution electrical grids.
  • Technical expertise with Linux, Windows, Oracle, SQL, Shell scripting, SOAP, Jasper Report, Cassandra.
  • Networking knowledge: TCP/IP, routing, LAN, DNS, Active Directory, firewalls, switches.
  • Ability to work independently and manage issues under pressure.
  • Strong problem-solving, analytical, and communication skills.
  • Experience interfacing directly with customers in high-stakes environments.

Desirable Skills

  • Hands-on experience with ADMS S6.
  • Additional knowledge of remote monitoring and diagnostics tools.
  • Familiarity with large-scale utility environments.

Personal Attributes

  • Proactive and customer-focused, with a positive attitude.
  • Strong logical reasoning and structured problem-solving approach.
  • Able to set a high standard in terms of quality, consistency, and delivery.
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