SC Cleared ServiceNow Administrator

Responsibilities

• Manage and maintain the ServiceNow CMDB in a BAU environment.
• Ensure CI accuracy and data quality.
• Maintain new and updated service mappings.
• Monitor and improve Discovery data quality.
• Support the ServiceNow Centre of Excellence (CoE).
• Participate in the CMDB working group.
• Drive outcomes with CI Data Owners.
• Produce CMDB reporting and governance metrics.

Requirements

• Proven experience administering ServiceNow CMDB.
• Strong understanding of Configuration Management and CMDB best practices.
• Experience with CI data quality, Service Mapping and Discovery.
• Ability to engage with stakeholders and drive data governance.
• Active SC Clearance is essential, candidates without this will not be considered.