SC Cleared Jira Administrator

Summary: The SC Cleared JIRA Administrator role involves managing and administering JIRA and Confluence systems for a 6-month maternity cover contract. The position requires expertise in workflow automation, data management, and providing technical support within a development environment. The candidate will also be responsible for security monitoring, user account management, and troubleshooting system outages. This hybrid role is based in Corsham, requiring in-office presence 1-2 days per week.

Key Responsibilities:

• Ongoing administration and management of Jira and Confluence systems.
• Management of access controls.
• Design and implementation of workflow automations, dashboards, etc.
• Task data management, manipulation, and reporting.
• Assistance to the development environment systems manager.
• Application of operating system and firmware patches, licenses, and upgrades on a regular basis.
• Provide technical IT support to members of the development environment system.
• Perform regular security monitoring to enforce the development environment security operating instructions and report any breaches accordingly.
• Conduct scheduled backup operations and verification to ensure business continuity.
• Create, administer, and archive development environment user accounts and workstations.
• Maintenance of development environment end user devices and servers.
• Troubleshooting and recovery from hardware or software-based outages.
• Control the import and export of data to/from the development environment system.
• Provide programmatic support against: Creation of JIRA and Confluence dashboards in support of new initiatives or at request of programme manager.
• Data analysis and metric creation to support programme delivery using Atlassian tool set.
• Configuration of Atlassian bolt-on applications (Big Picture/Align).
• Demonstration and coaching of Atlassian products to programme team.

Key Skills:

• Knowledge of the Atlassian range of software (Confluence, Bitbucket, JIRA).
• Experience of Jira database schemas and datasets.
• Extensive experience of JQL.
• Previous experience of planning, preparing, and executing upgrades of Jira, Bitbucket, and Confluence.
• Previous experience of verifying and validating upgrades to Jira, Bitbucket, and Confluence and applying bulk data changes and fixes.
• Microsoft Windows Operating Systems (both server and client).
• Desirable: Microsoft Powershell CLI.
• ITIL foundation knowledge (change management etc).
• Knowledge of Microsoft server applications (such as SCCM).

Salary (Rate): £75.00/hr

City: Corsham

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT