SC Cleared IT Technician - £19.33 per hour Umbrella - CONTRACT

Summary: The role of SC Cleared IT Technician involves managing IT service tickets, overseeing asset management, and performing hardware repairs for a leading Defence organization in Plymouth. The technician will also be responsible for stock management, disposal processes, and identifying service improvement opportunities. Candidates must have SC clearance or the ability to obtain it, along with relevant experience in a PC field service environment. A full clean driving license and participation in an out-of-hours rota are also required.

Key Responsibilities:

• Queue ticket management of tickets assigned to their Hub and surrounding spokes.
• Hub stock management including asset management of kit in/out.
• Effective management of disposals that go through their Hub.
• Triage and perform hardware repairs of in-warranty kit and liaise with vendors for parts and returns.
• Locker replenishments where appropriate.
• Highlight potential issues with service and potential service improvements to the Team Leader.
• Follow any agreed processes and procedures from the Authority.

Key Skills:

• Must have SC clearance or be able to gain it.
• UK National with a UK passport.
• Must join the out-of-hours rota and standby.
• Full clean driving license.
• 2 years+ experience in a PC field service or workshop environment.
• Hardware diagnosis, troubleshooting, support, and repair skills.
• Accredited or willing to undergo HP & Dell Desktop and Laptop training.

Salary (Rate): £19.33 per hour umbrella

City: Plymouth

Country: UK

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT