Key Responsibilities
- Lead interaction design activities across complex digital services and transformation programmes.
- Design clear, effective and accessible user journeys, workflows and interfaces.
- Create wireframes, prototypes and interaction patterns to test and communicate design concepts.
- Collaborate closely with User Researchers, Service Designers, Product Managers and Developers.
- Use research insights and data to inform design decisions and improve user outcomes.
- Contribute to the development and maintenance of design systems and reusable patterns.
- Support teams through Discovery, Alpha, Beta and Live phases of delivery.
- Ensure designs comply with accessibility standards and GDS best practices.
- Present and justify design decisions to stakeholders at all levels.
Essential Experience
- Active SC Clearance (current and transferable).
- Proven Interaction Design experience within Central Government.
- Strong knowledge of GDS standards, the Digital Service Standard and user-centred design principles.
- Experience working across Discovery, Alpha, Beta and Live phases.
- Strong experience creating wireframes, prototypes and user flows using tools such as Figma, Adobe XD or similar.
- Good understanding of accessibility standards, including WCAG 2.1.
- Experience working within agile, multidisciplinary teams.
- Excellent communication and stakeholder management skills.
Desirable Experience
- Experience supporting services through GDS assessments.
- Experience working with Government Design Systems and design pattern libraries.
- Knowledge of front-end technologies and technical constraints.
- Experience delivering interaction design on large-scale digital transformation programmes.
Contract Details
Role: Interaction Designer
Sector: Central Government
Security Clearance: Active SC Clearance required
Location: London (1-2 days per week onsite)
Contract Length: 4 months
Rate: Up to £540 per day
IR35: Inside IR35
Reasonable Adjustments
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We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives.
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