SAP Trainer OTC

Summary: The role of Systems Trainer focuses on designing, managing, and delivering end-user training for SAP S/4HANA, specifically in the Order-to-Cash (OTC) process area. The position requires a blend of strong functional knowledge in OTC and expertise in enterprise systems training, aimed at ensuring successful adoption of SAP S/4HANA across the organization. The ideal candidate will lead training strategies, develop training materials, and engage with stakeholders to facilitate effective learning experiences.

Key Responsibilities:

• Execute end-to-end training strategies for SAP S/4HANA with a primary focus on OTC processes.
• Develop role-based training curricula aligned to OTC business processes and system functionality.
• Own training plans, timelines, and delivery schedules aligned with project milestones and go-live readiness.
• Partner with the global training team (<5) to ensure training is delivered in alignment with project milestones.
• Collaborate with Change Management and Project teams to align training with transformation objectives and OTC adoption goals.
• Develop and maintain high-quality OTC training materials (user guides, job aids, e-learning, simulations).
• Translate complex OTC processes into clear, business-focused learning content aligned to real-world scenarios.
• Continuously improve training assets based on feedback and system updates.
• Lead train-the-trainer programs to build internal OTC capability.
• Deliver instructor-led training (virtual and in-person) to key OTC user groups and stakeholders.
• Facilitate hands-on workshops and end-to-end OTC simulations.
• Provide post-go-live support, including refresher and issue-based training.
• Collaborate with SMEs, Solution Leads, IT, and System Integrators to validate training content.
• Advise business leaders on OTC user readiness and adoption risks.
• Track and report training metrics (attendance, completion, effectiveness).
• Work from the office with flexibility to travel as required.

Key Skills:

• 5+ years of experience managing global training teams across multiple time zones.
• 5+ years delivering enterprise systems training, with strong exposure to SAP S/4HANA.
• Proven hands-on experience training users specifically on SAP S/4HANA OTC processes.
• Demonstrated experience managing training programs for large-scale ERP or finance transformation projects.
• Strong understanding of Order-to-Cash processes, including order management, pricing, billing, accounts receivable, credit management, and collections.

Salary (Rate): undetermined

City: London Area

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT