Summary: The SAP Test & Hypercare Support Coordinator will play a crucial role in the migration from SAP ECC to S/4HANA, ensuring the system's functionality, performance, and stability through effective testing and support. This position involves planning, executing, and reporting on test cases, as well as managing defects and supporting hypercare services post-implementation. The coordinator will work closely with project managers and implementation partners to facilitate a smooth transition and enhance operational efficiency. Strong analytical and communication skills are essential for collaborating with cross-functional teams and gathering user feedback.

Key Responsibilities:

• Provide test planning services for the project.
• Assist with the development and execution of test cases for SAP applications (e.g., SAP S/4HANA, SAP Fiori).
• Assist in the preparation of test data for test execution.
• Ensure functional, regression, integration, and user acceptance testing (UAT) of SAP modules is conducted.
• Collaborate with cross-functional teams to understand business requirements and map them to test scenarios.
• Identify, document, and track defects in the testing phase, and work with developers to resolve issues.
• Create and maintain testing documentation, including test plans, test scripts, and test data.
• Assist in the preparation and execution of end-to-end testing cycles, ensuring the SAP system meets user expectations.
• Provide support during UAT and gather feedback from end-users.
• Perform post-implementation validation and testing to ensure system integrity after deployment.
• Manage and track hypercare support calls and manage to closure.

Key Skills:

• 3+ years of experience in SAP testing (preferably with SAP S/4HANA or SAP Fiori).
• Experience in different testing types, such as functional, regression, integration, and UAT testing.
• Familiarity with SAP business processes (e.g., Finance, Supply Chain, Project Systems) and related modules.
• Experience with SAP Solution Manager or other test management tools is a plus.
• Experience in hypercare support processes & tools.
• Bachelor’s degree in computer science, Information Systems, or a related field; SAP testing certification or equivalent is a plus.
• Strong knowledge of SAP functionality and configurations.
• Proficient in writing and executing detailed test cases.
• Ability to design test scenarios and test scripts.
• Defect Management ability.
• Test & hypercare reporting ability.
• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively both independently and in a team environment.
• Strong leadership skills and ability to manage customer expectations.
• Attention to detail, accurate and observant.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT