SAP Service Delivery Manager – SDM

Summary: The SAP Service Delivery Manager (SDM) is responsible for overseeing the operational delivery of SAP services, ensuring alignment with client needs and service commitments. This role involves managing day-to-day operations, implementing SAP solutions, and providing continuous customer support. The SDM will also monitor service performance and lead service delivery teams to enhance service quality. This position offers an opportunity to work on challenging projects with the latest technologies in a dynamic organization.

Key Responsibilities:

• Managing the day-to-day operations of service delivery.
• Ensuring successful implementation and integration of SAP solutions.
• Providing 24/7 customer support for SAP systems.
• Monitoring service performance and identifying areas for improvement.
• Leading and motivating SAP service delivery teams.

Key Skills:

• Strong technical understanding of SAP.
• Excellent communication and interpersonal skills.
• Problem-solving and analytical abilities.
• Experience in project management and team leadership.

Salary (Rate): undetermined

City: Manchester

Country: United States

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT