SAP Finance SME Order To Cash - 24 Months - Outside IR35 - Hybrid

Key accountabilities

End-to-end O2C design (Retail & B2B)

Revenue, billing & adjustments

Refunds, credits & customer outcomes

Controls & compliance

Integration across retail & B2B landscape

Customer master data & segmentation

Cash, receivables & reconciliation

Data migration & cutover

Testing & operational readiness

Go-live & stabilisation

Essential

• Strong SAP Finance experience (ECC and/or S/4HANA) with O2C exposure:
• Proven experience in retail (B2C) and/or B2B environments
• Strong understanding of:
• Experience working across integrated landscapes (POS, E-commerce, EDI, payments
• Strong focus on financial control, reconciliation, and customer impact

Desirable

• Experience with omnichannel retail and wholesale/franchise models
• Exposure to payment providers, gift cards, and digital wallets
• Understanding of SD integration and pricing/billing complexities

Ways of working

• Delivery-focused with strong emphasis on customer and commercial outcomes
• Pragmatic and structured-balancing pace with financial control and stability
• Confident challenging to protect revenue, controls, and customer trust
• Collaborative across business and technology to maintain end-to-end alignment

Reporting line & key interfaces

• Reports to: Product Manager - Finance Transformation (RTR/O2C)
• Key interfaces: Retail Operations, Digital/E-commerce, B2B/Wholesale, Supply Chain, SD, Payments, Master Data, Integration, and Finance teams

Key deliverables

• End-to-end O2C design covering retail and B2B models
• Revenue, billing, refund, and AR control frameworks
• Reconciliation and exception management design
• Test scenarios across customer and finance journeys
• Migration and cutover readiness artefacts
• Go-live and peak trading support materials