Summary: The role is for SAP Basis Experts specializing in Incident and Outage management, requiring hands-on experience with SAP technologies such as SAP NetWeaver and Business Objects solutions. The position emphasizes strong Cloud Operations experience and familiarity with ITIL and IT Service Management processes. Candidates should also possess skills in writing technical documentation and have a solid understanding of SAP Basis systems. The role is based in Hungary with hybrid or remote working arrangements.

Key Responsibilities:

• Manage Incident and Outage processes for SAP technologies.
• Oversee Cloud Operations for large-scale application systems.
• Implement ITIL and IT Service Management processes.
• Write technical concepts, including Knowledge Base Articles and Root Cause Analysis.
• Automate monitoring and operational workflows.
• Maintain and support SAP Basis systems.

Key Skills:

• SAP NetWeaver
• Web Dispatcher
• Business Objects solutions
• Convergent Charging
• Experience with hyperscale cloud environments (AWS, Azure, GCP)
• ITIL and IT Service Management processes
• Technical writing skills
• SAP certification in NW administration or S/4HANA System administration (preferred)

Salary (Rate): undetermined

City: undetermined

Country: Hungary

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT