Salesforce Tech-Functional Consultant - Salesforce, Cloud, Security

Summary: The Salesforce Tech-Functional Consultant role involves working closely with stakeholders to gather business requirements and translate them into technical specifications for Salesforce solutions. The consultant will design, implement, and customize Salesforce applications while providing ongoing support and training to end-users. This position is based on-site in Bristol and is offered as a 12-month contract. The role requires a blend of technical and functional expertise in Salesforce to enhance operational efficiency.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements, translating them into technical specifications.
• Design and implement Salesforce solutions that meet business needs and enhance operational efficiency.
• Conduct workshops and meetings to understand business processes and identify areas for improvement.
• Customize and configure Salesforce applications, including Sales Cloud, Service Cloud, and other Salesforce products.
• Develop and maintain documentation for business processes, technical specifications, and system configurations.
• Provide ongoing support and maintenance for the Salesforce platform, including troubleshooting and resolving issues.
• Conduct training sessions for end-users and provide documentation for Salesforce processes and best practices.
• Stay current with Salesforce updates, features, and best practices to ensure the platform is leveraged to its full potential.
• Work closely with development teams to ensure successful project delivery and integration with other systems.
• Perform regular assessments of the Salesforce environment to identify areas for improvement and optimization.

Key Skills:

• Extensive years of experience in Salesforce implementation and management.
• Proven experience as a Business Analyst with a focus on Salesforce projects.
• Strong understanding of Salesforce capabilities, best practices, and data modelling.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Salesforce certifications (eg, Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are a plus.

Salary (Rate): undetermined

City: Bristol

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT