Salesforce & Taskray Project Manager

R0172385 London Corporate Office London, United Kingdom Apply Now Overview Job Responsibilities Success Profile Trending Benefits Overview Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing. Back to navigation (Overview) Job Responsibilities About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary We are seeking a dynamic and analytically minded Project Manager to lead the development and implementation of a new property onboarding and offboarding process using Salesforce and TaskRay. This role will be pivotal in streamlining workflows, enhancing data accuracy, and improving operational efficiency across multiple regions. The successful candidate will work with a Salesforce developer to create and implement property onboarding and offboarding solutions aligned to global best practices. Job Description Job Title: Salesforce & TaskRay Project Manager Contract Type: Fixed-Term (12 Months) Location: London (Hybrid) Reporting Line: Dotted line to Technology Services – Salesforce; Operational reporting to Senior Director Data & Analytics Role Overview We are seeking a dynamic and analytically minded Project Manager to lead the development and implementation of a new property onboarding and offboarding process using Salesforce and TaskRay. This role will be pivotal in streamlining workflows, enhancing data accuracy, and improving operational efficiency across multiple regions. The successful candidate will work with a Salesforce developer to create and implement property onboarding and offboarding solutions aligned to global best practices. Key Responsibilities Project Management & Delivery Lead the end-to-end delivery of the property onboarding process using Salesforce and TaskRay. Manage project timelines, milestones, and dependencies across cross-functional teams. Coordinate with internal stakeholders in Europe and APAC to ensure global applicability of the solution. Develop training and implementation of the new process, supported by Subject Matter Experts Salesforce & TaskRay Implementation Customise TaskRay templates and automation for onboarding/offboarding workflows. Integrate TaskRay into Salesforce orgs (G1, G2, G3) and ensure property-level visibility and reporting. Collaborate with developers and system architects to build scalable and efficient solutions. Process Design & Optimisation Audit existing onboarding processes and identify inefficiencies, in the current Smartsheet-based workflows. Design and document improved processes with input from operations, development, marketing, finance, and systems teams. Ensure compliance with internal standards and external regulatory requirements. Ensure all data points are captured at the appropriate stages in the onboarding and offboarding processes Ensure processes consider implications for all other relevant systems e.g. Anaplan Stakeholder Engagement & Reporting Liaise with senior leadership to align project goals and secure buy-in. Develop dashboards and automated reports for stakeholders without Salesforce access. Provide regular updates on project status, budget tracking, and performance metrics. Required Skills & Experience Proven experience managing Salesforce projects, ideally with TaskRay integration. Strong analytical skills with the ability to interpret data and drive process improvements. Experience in property management or onboarding processes is highly desirable. Excellent communication and stakeholder management skills. Familiarity with project management methodologies (Agile, Kanban, etc.). Ability to work independently and collaboratively in a fast-paced environment. Apply Now Back to navigation (Job Responsibilities) Share this job Facebook X LinkedIn Email Success Profile What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix. Professional Risk-Taker Detail-oriented Collaborative Strategic Communicator Back to navigation (Success Profile) Trending x Meet our people and discover how you can make an impact providing a home to people across the world. "Working at Greystar has been an eye opening experience. From day one my supervisors have been enthusiastic and attentive to everything I need to be great at my job. I feel appreciated and know that I’m an important asset to them. Everyday I’m encouraged to improve my knowledge and develop new financial skills while being excited to do so. I was also nervous transitioning from the Marine Corps into the civilian workforce, but with the support of the Greystar accounting family that transition has been much easier." Adam Back to navigation (Trending) Benefits Healthcare Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options in select countries Retirement Planning We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future. Paid Time Off Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays* varies by country Paid Parental Leave Maternal and paternal paid leave is available for the birth or adoption of a child Professional Development Ongoing support is available for career advancement opportunities in addition to corporate training programs Employee Assistance Program Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you Note: Outlined benefits may vary by international region. Back to navigation (Benefits)