£650 Per day
Outside
Hybrid
South West, England, United Kingdom
Summary: The Salesforce Service Cloud Solution Architect will lead the design and delivery of enterprise-level solutions for a financial services organization in South West England. This role requires a blend of strategic thinking, hands-on design, and stakeholder engagement within a high-impact Salesforce program. The architect will define scalable Service Cloud solutions and align technical delivery with business strategy. The position is hybrid, requiring on-site presence in Bristol three days a week, with potential flexibility over time.
Key Responsibilities:
- Lead the design and delivery of enterprise-level Salesforce Service Cloud solutions.
- Define scalable Service Cloud solutions and align technical delivery with business strategy.
- Provide architectural oversight across multiple workstreams.
- Engage with stakeholders and manage relationships effectively.
- Utilize strategic thinking and hands-on design in a regulated environment.
Key Skills:
- Proven experience as a Salesforce Solution Architect.
- Deep knowledge of Salesforce Service Cloud.
- Strong understanding of contact centre processes and case management.
- Excellent stakeholder management and communication skills.
- Background in financial services or regulated industries preferred.
Salary (Rate): £650 daily
City: Bristol
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Senior
Industry: IT
Salesforce Service Cloud Solution Architect | £500–£650/day | South West England (Hybrid)
We’re on the lookout for a seasoned Salesforce Service Cloud Solution Architect to lead the design and delivery of enterprise-level solutions for a financial services organisation based in South West England.
Contract Overview:
- Day Rate: £500–£650
- IR35 Status: Outside IR35
- Duration: 3-month initial contract (extension likely)
- Location: Bristol – 3 days/week on-site (with flexibility to reduce over time)
The Role:
This is a key leadership role within a high-impact Salesforce programme. You'll be responsible for defining scalable Service Cloud solutions, aligning technical delivery with business strategy, and providing architectural oversight across multiple workstreams. Expect a blend of strategic thinking, hands-on design, and stakeholder engagement in a regulated environment.
What We’re Looking For:
- Proven experience as a Salesforce Solution Architect, with deep knowledge of Service Cloud
- Strong understanding of contact centre processes, case management, and omni-channel capabilities
- Excellent stakeholder management and communication skills
- Background in financial services or regulated industries preferred
This is a fantastic opportunity to shape a mission-critical Salesforce programme in a collaborative, forward-thinking environment.
Please reach out to myself f.witham@tech-ohana.com or s.lever@tech-ohana.com