Salesforce Solution Architect

Salesforce Solution Architect

Posted 6 days ago by TECHOHANA

£650 Per day
Outside
Hybrid
South West, England, United Kingdom

Summary: The Salesforce Service Cloud Solution Architect will lead the design and delivery of enterprise-level solutions for a financial services organization in South West England. This role requires a blend of strategic thinking, hands-on design, and stakeholder engagement within a high-impact Salesforce program. The architect will define scalable Service Cloud solutions and align technical delivery with business strategy. The position is hybrid, requiring on-site presence in Bristol three days a week, with potential flexibility over time.

Key Responsibilities:

  • Lead the design and delivery of enterprise-level Salesforce Service Cloud solutions.
  • Define scalable Service Cloud solutions and align technical delivery with business strategy.
  • Provide architectural oversight across multiple workstreams.
  • Engage with stakeholders and manage relationships effectively.
  • Utilize strategic thinking and hands-on design in a regulated environment.

Key Skills:

  • Proven experience as a Salesforce Solution Architect.
  • Deep knowledge of Salesforce Service Cloud.
  • Strong understanding of contact centre processes and case management.
  • Excellent stakeholder management and communication skills.
  • Background in financial services or regulated industries preferred.

Salary (Rate): £650 daily

City: Bristol

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: Senior

Industry: IT

Detailed Description From Employer:

Salesforce Service Cloud Solution Architect | £500–£650/day | South West England (Hybrid)

We’re on the lookout for a seasoned Salesforce Service Cloud Solution Architect to lead the design and delivery of enterprise-level solutions for a financial services organisation based in South West England.

Contract Overview:

  • Day Rate: £500–£650
  • IR35 Status: Outside IR35
  • Duration: 3-month initial contract (extension likely)
  • Location: Bristol – 3 days/week on-site (with flexibility to reduce over time)

The Role:

This is a key leadership role within a high-impact Salesforce programme. You'll be responsible for defining scalable Service Cloud solutions, aligning technical delivery with business strategy, and providing architectural oversight across multiple workstreams. Expect a blend of strategic thinking, hands-on design, and stakeholder engagement in a regulated environment.

What We’re Looking For:

  • Proven experience as a Salesforce Solution Architect, with deep knowledge of Service Cloud
  • Strong understanding of contact centre processes, case management, and omni-channel capabilities
  • Excellent stakeholder management and communication skills
  • Background in financial services or regulated industries preferred

This is a fantastic opportunity to shape a mission-critical Salesforce programme in a collaborative, forward-thinking environment.

Please reach out to myself f.witham@tech-ohana.com or s.lever@tech-ohana.com