Salesforce QA / Process Quality Lead
Posted 2 days ago by ProPhoenix Corporation
£450 Per day
Inside
Hybrid
London Area, United Kingdom
Summary: The QA / Process Quality Lead role involves overseeing compliance and process quality for a key client in London, focusing on test planning, quality review, and continuous improvement initiatives. The position requires strong expertise in SOQL and AccelQ, along with experience in managing teams and supporting new processes. This hybrid role necessitates 2-3 days of onsite work each week. The ideal candidate will have a background in process and quality management within ITES or BPO environments.
Key Responsibilities:
- Ensure compliance and process quality across the account.
- Conduct test planning and quality reviews.
- Perform root cause analysis and reporting.
- Drive continuous improvement initiatives.
- Support new processes and manage teams.
- Ensure high performance and engagement within the team.
Key Skills:
- Strong hands-on knowledge of SOQL.
- Experience with AccelQ.
- Background in process and quality management.
- Experience in ITES or BPO environments.
Salary (Rate): £450 per day
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
I’m reaching out regarding an exciting QA / Process Quality Lead opportunity with one of our key clients in London.
Role Highlights:
- Position: QA / Process Quality Lead
- Location: London (Hybrid – 2–3 days onsite per week)
- Rate: £450 per day (Inside IR35)
- Key Skills: Strong hands-on knowledge of SOQL and AccelQ is mandatory
Role Overview:
You’ll be responsible for ensuring compliance and process quality across the account — including test planning, quality review, root cause analysis, training, reporting, and driving continuous improvement initiatives. This role also involves supporting new processes, managing teams, and ensuring high performance and engagement. If you have solid experience in SOQL , AccelQ , and process/quality management within ITES or BPO environments , I’d love to connect and discuss this role in more detail.