Salesforce Programme Manager
Posted 1 day ago by Lorien
£850 Per day
Inside
Onsite
London, UK
Summary: The Salesforce Programme Manager will oversee the governance and performance of the Commercial Technology Programme, focusing on delivering strategic initiatives with transparency and measurable impact. The role requires expertise in Salesforce CRM and ERP solutions, particularly in enhancing Middle Office activities related to ad sales and marketing processes. The ideal candidate will be a hands-on senior leader capable of balancing strategic oversight with operational excellence. This position demands strong leadership skills and the ability to manage multiple stakeholders effectively.
Key Responsibilities:
- Lead the mobilisation of the Commercial Tech strategic programme, track delivery and financial performance and value capture.
- Management of suppliers and statements of work, across strategic delivery.
- Setup and facilitate programme governance forums and/or design authorities and lead supplier meetings as required.
- Matrix management of a team of project and programme managers.
- Plan, govern and deliver multiple concurrent workstreams (organisational design, processes, tooling, sourcing, capability uplift, risk & compliance).
- Manage cross-functional teams and coordinate efforts across multiple stakeholders.
- Business and Benefits case development, project financial management.
- Champion project practices, coach and maintain minimum standards and implement corrective actions as needed.
- Facilitate effective change management strategies to ensure seamless adoption of new technologies and processes.
- Communicate the value and impact of technology transformation initiatives to stakeholders at all levels.
- Provide training, support, and guidance to teams impacted by technology changes.
- Ensures initiatives comply with regulatory, architecture and security standards.
- Identify potential risks associated with changes and develop mitigation plans.
- Maintain robust governance frameworks to support sustainable technology operations.
- Partner with business leaders to understand their needs and align transformation initiatives with organisational goals.
- Act as a bridge between technical teams and business units to ensure seamless collaboration.
- Provide regular updates and progress reports to senior leadership.
Key Skills:
- Has led Salesforce Implementations with integrations to master data management solutions, data reporting solutions (eg data360) and financial billing systems (£10m+ equivalent scale, depending on context), including financial management and tracking of value (ROI).
- Experience delivering multiple large-scale programmes in the Technology sector (senior programme manager or above).
- Experience in both agile product development environments and structured programme environments.
- Proven experience in leading IT transformation, digital transformation, or large-scale IT modernisation initiatives.
- People leadership for project and programme managers in a portfolio based environment.
- Understanding of IT infrastructure, SaaS platforms, agile software development, and emerging technologies.
- Certification in programme and project management (eg, PMP, PRINCE2, AgilePM) or IT frameworks is preferred.
- Strong influencing rather than command-and-control style.
- Comfort operating in federated environments.
- Ability to protect delivery rigour without stifling innovation.
- Exceptional problem-solving, leadership, and communication skills.
Salary (Rate): £850 per day
City: London
Country: UK
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Senior
Industry: Other
Salesforce Programme Manager
Industry: Media & Advertising
Rate: £850 per day
IR35: Inside IR35
Duration: 3-4 months
Start Date: ASAP
Location: London- minimum 3 days onsite per week
The Role/Position Overview
We are seeking an experienced Salesforce Programme Manager to lead the governance and performance of the Commercial Technology Programme, ensuring that the organisation's most important strategic programme is setup to deliver with rigour, transparency and measurable impact.
The candidate will have a background in Salesforce CRM and ideally ERP solutions, with expertise in improving Middle Office activities in Lead to Cash across B2B and b2c segments. The initial focus will be on ad sales and marketing processes and pricing.
The ideal candidate is an influential hands on senior leader that can skillfully balance strategic oversight, operational excellence, and leadership.
Key Responsibilities
Team Management:
- To lead the mobilisation of the Commercial Tech strategic programme, track delivery and financial performance and value capture.
- Management of suppliers and statements of work, across strategic delivery.
- Setup and facilitate programme governance forums and/or design authorities and lead supplier meetings as required.
- Matrix management of a team of project and programme managers.
Programme & Project Management:
- Plan, govern and deliver multiple concurrent workstreams (organisational design, processes, tooling, sourcing, capability uplift, risk & compliance).
- Manage cross-functional teams and coordinate efforts across multiple stakeholders.
- Business and Benefits case development, project financial management.
- Champion project practices, coach and maintain minimum standards and implement corrective actions as needed.
Change Management:
- Facilitate effective change management strategies to ensure seamless adoption of new technologies and processes.
- Communicate the value and impact of technology transformation initiatives to stakeholders at all levels.
- Provide training, support, and guidance to teams impacted by technology changes.
Risk Management & Compliance:
- Ensures initiatives comply with regulatory, architecture and security standards.
- Identify potential risks associated with changes and develop mitigation plans.
- Maintain robust governance frameworks to support sustainable technology operations.
Stakeholder Engagement:
- Partner with business leaders to understand their needs and align transformation initiatives with organisational goals.
- Act as a bridge between technical teams and business units to ensure seamless collaboration.
- Provide regular updates and progress reports to senior leadership.
Required Skills/Experience
- Has led Salesforce Implementations with integrations to master data management solutions, data reporting solutions (eg data360) and financial billing systems (£10m+ equivalent scale, depending on context), including financial management and tracking of value (ROI).
- Experience delivering multiple large-scale programmes in the Technology sector (senior programme manager or above).
- Experience in both agile product development environments and structured programme environments.
- Proven experience in leading IT transformation, digital transformation, or large-scale IT modernisation initiatives.
- People leadership for project and programme managers in a portfolio based environment.
- Understanding of IT infrastructure, SaaS platforms, agile software development, and emerging technologies.
- Certification in programme and project management (eg, PMP, PRINCE2, AgilePM) or IT frameworks is preferred.
- Strong influencing rather than command-and-control style
- Comfort operating in federated environments
- Ability to protect delivery rigour without stifling innovation
- Exceptional problem-solving, leadership, and communication skills.
Key Competencies:
- Mobilises quickly.
- Strategic vision with the ability to translate goals into actionable plans.
- Strong analytical and decision-making skills to drive effective IT transformation.
- Excellent collaboration and interpersonal skills to engage with diverse stakeholders.
- Adaptability on managing competing priorities driven by senior management
- Hands on delivery, with an ability to work at multiple levels, dependent on programme requirements.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.