The Opportunity
We're working with an established organisation seeking an experienced Salesforce Functional Consultant to support the ongoing development and optimisation of its Salesforce platform.
This is a hands-on role focused on Salesforce CPQ, billing and revenue processes, where you'll work closely with business stakeholders and technical teams to deliver improvements across the platform.
Key Responsibilities
- Gather and analyse business requirements, translating them into practical Salesforce solutions.
- Configure and enhance Salesforce CPQ, including product rules, pricing rules, contract renewals and quote generation.
- Support improvements across quote-to-cash, billing and revenue management processes.
- Facilitate stakeholder workshops, demonstrate proposed solutions and incorporate feedback into delivery.
- Develop and maintain Salesforce configurations using Flows, Process Builder and other declarative tools.
- Work closely with developers and technical teams to support solution design, integrations and implementation.
Experience
- Strong experience as a Salesforce Functional Consultant, with hands-on configuration and implementation experience.
- Demonstrated Salesforce CPQ expertise is essential, particularly pricing rules, product configuration, renewals and quote generation.
- Experience working across Salesforce billing, revenue management or quote-to-cash processes.
- Salesforce Administrator certification and relevant functional consulting certifications.
- Experience using Salesforce Flows, Process Builder and other declarative configuration tools.
- Familiarity with Salesforce DX and scratch orgs.
- Strong requirements gathering, workshop facilitation and stakeholder management skills.
- Experience troubleshooting Salesforce production issues and supporting platform enhancements.
- Comfortable working with technical teams to translate business requirements into functional solutions.
- Experience working within Agile delivery environments.
Highly Desirable
- Salesforce CPQ Specialist or Salesforce Billing certifications.
- Experience with Salesforce Billing, including invoicing, usage records and payment workflows.
- Knowledge of Salesforce integrations and associated data flows.
- Experience with Jira and Confluence.