Salesforce Developer with (Velocity, OmniStudio, OM Plus) – Telecom Domain

Salesforce Developer with (Velocity, OmniStudio, OM Plus) – Telecom Domain

Posted 2 weeks ago by E-Solutions

Negotiable
Undetermined
Undetermined
United Kingdom

Summary: The Salesforce Developer role focuses on developing and customizing Salesforce solutions specifically for telecom clients using Vlocity Velocity and OmniStudio. The position requires implementing telecom-specific use cases and integrating Salesforce with external telecom systems. Collaboration with business and technical teams is essential to deliver scalable solutions within the Salesforce ecosystem.

Key Responsibilities:

  • Develop and customize Salesforce solutions using Vlocity Velocity, OmniStudio, and OM Plus for telecom clients.
  • Implement telecom-specific use cases like subscriber management, order capture, billing, and fulfillment within Salesforce and Vlocity platforms.
  • Integrate Salesforce with external telecom systems (Billing, ERP, telephony) using REST/SOAP APIs and Vlocity integration tools.
  • Support Salesforce Omnichannel and telephony platform integration for contact center operations.
  • Collaborate with business and technical teams to deliver scalable and efficient Salesforce solutions.

Key Skills:

  • 5+ years Salesforce development experience with strong expertise in Vlocity Velocity, OmniStudio, and OM Plus.
  • Solid understanding of the telecom domain and related CRM/business processes.
  • Proficient in Apex, Lightning Web Components, Salesforce CPQ, Billing, and Revenue Cloud.
  • Experience integrating Salesforce with telecom systems and telephony platforms (e.g., AWS Connect).
  • Knowledge of Salesforce Omnichannel features is a plus.
  • Salesforce and Vlocity certifications preferred.

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Responsibilities: Develop and customize Salesforce solutions using Vlocity Velocity (Salesforce Industries), OmniStudio (OmniScripts, DataRaptors, Integration Procedures, FlexCards), and OM Plus for telecom clients. Implement telecom-specific use cases like subscriber management, order capture, billing, and fulfillment within Salesforce and Vlocity platforms. Integrate Salesforce with external telecom systems (Billing, ERP, telephony) using REST/SOAP APIs and Vlocity integration tools. Support Salesforce Omnichannel and telephony platform integration for contact center operations. Collaborate with business and technical teams to deliver scalable and efficient Salesforce solutions.

Required Skills: 5+ years Salesforce development with strong experience in Vlocity Velocity, OmniStudio, and OM Plus . Solid understanding of the telecom domain and related CRM/business processes. Proficient in Apex, Lightning Web Components, Salesforce CPQ, Billing, and Revenue Cloud. Experience integrating Salesforce with telecom systems and telephony platforms (e.g., AWS Connect). Knowledge of Salesforce Omnichannel features is a plus. Salesforce and Vlocity certifications preferred.