Salesforce Developer/Admin
Posted Today by Totaljobs
Negotiable
Undetermined
Undetermined
London; City of London; East London; Central London; South East London; West London; Canary Wharf; South West London; North London; Greenwich; Stratford
Summary: The Senior Salesforce Administrator will oversee the configuration, customization, and administration of Gamma’s Salesforce platform, ensuring it aligns with strategic business goals and operational excellence. This role involves leading maintenance tasks, managing Salesforce releases, and implementing scalable solutions. The administrator will also champion automation and provide expert support while driving insight-led decision-making through advanced reporting and analytics.
Key Responsibilities:
- Own and perform advanced org maintenance tasks including proactive health checks, optimizer analysis, release readiness evaluation, and third-party app governance.
- Lead the impact assessment and execution of each Salesforce tertiary release (Spring, Summer, Winter), ensuring risks are identified, changes are prioritised, and user enablement is planned and delivered effectively.
- Deliver business change initiatives aligned with strategic business objectives, ensuring scalable and future-proofed Salesforce solutions are implemented.
- Champion the use of automation to drive efficiency and consistency across business processes, leading the design, build, optimisation, and maintenance of advanced Flow solutions.
- Demonstrate deep expertise in Salesforce Flow design patterns, sub flows, fault handling, and best practices.
- Provide expert-level support to the business, acting as an escalation point for critical issues while ensuring service resolutions meet or exceed agreed service level agreements (SLA).
- Build, refine, and govern the creation of complex reports, dashboards, and analytics solutions to drive insight-led decision-making across the business.
- Create and maintain high-quality, standardised documentation to support to the DevOps Team knowledge base and standard operating procedures.
Key Skills:
- Expertise in Salesforce configuration and administration.
- Strong understanding of Salesforce Flow design patterns and automation.
- Experience with advanced reporting and analytics in Salesforce.
- Ability to lead change initiatives and manage Salesforce releases.
- Excellent problem-solving and escalation management skills.
- Strong documentation and communication skills.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Main purpose of role:
The Senior Salesforce Administrator will lead the configuration, customisation, and administration of Gamma’s Salesforce platform, ensuring the platform supports strategic business goals, drives operational excellence, and evolves in line with business needs.
Key responsibilities:
- Own and perform advanced org maintenance tasks including proactive health checks, optimizer analysis, release readiness evaluation, and third-party app governance.
- Lead the impact assessment and execution of each Salesforce tertiary release (Spring, Summer, Winter), ensuring risks are identified, changes are prioritised, and user enablement is planned and delivered effectively.
- Deliver business change initiatives aligned with strategic business objectives, ensuring scalable and future-proofed Salesforce solutions are implemented.
- Champion the use of automation to drive efficiency and consistency across business processes, leading the design, build, optimisation, and maintenance of advanced Flow solutions.
- Demonstrate deep expertise in Salesforce Flow design patterns, sub flows, fault handling, and best practices.
- Provide expert-level support to the business, acting as an escalation point for critical issues while ensuring service resolutions meet or exceed agreed service level agreements (SLA).
- Build, refine, and govern the creation of complex reports, dashboards, and analytics solutions to drive insight-led decision-making across the business.
- Create and maintain high-quality, standardised documentation to support to the DevOps Team knowledge base and standard operating procedures.