Salesforce Business Analyst - Service Transformation

Salesforce Business Analyst - Service Transformation

Posted 1 week ago by Synapri

Negotiable
Undetermined
Undetermined
EMEA

Summary: Synapri is seeking a Senior Business Analyst to support a global service transformation programme for a multinational organization. The role requires expertise in ServiceMax and Salesforce Field Service, along with experience in managing User Acceptance Testing (UAT) and documenting change requests. The ideal candidate will have a proven track record in global service transformation initiatives. Insufficient information provided in the job description.

Key Responsibilities:

  • Support global service transformation initiatives.
  • Manage User Acceptance Testing (UAT) findings.
  • Document change requests throughout the project lifecycle.

Key Skills:

  • Proven experience in global services transformation programmes.
  • Strong knowledge of ServiceMax and Salesforce Field Service.
  • Experience with UAT findings and documentation of change requests.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Synapri are partnered with a multinational organisation who are currently searching for a Senior Business Analyst to support a global service transformation programme. This role requires someone with proven experience in supporting global service transformation initiatives, ideally with strong knowledge of ServiceMax and Salesforce Field Service. The ideal candidate will have a strong background in managing User Acceptance Testing (UAT) findings and the documentation of change requests throughout the project lifecycle.

Required Experience:

  • -Must have supported a global services transformation programme, ideally with ServiceMax or Field Service
  • -Must have experience across UAT findings and documentation of change requests

Does this sound like this could be a good fit for you? If so, please apply directly.