My client are looking for a CRM Business Analyst who can run the analysis for a salesforce project single-handed. They are looking for someone that has a solid background in CRM system implementation - this must be Salesforce over the past 3 years.

The candidate must have acted as a lead analyst within the sales & marketing space, on a number of CRM system implementations. The ideal candidate is likely to have a consultancy background.

Experience/skills:

• 8yrs + in the role of Business analyst/functional consultant/business architect
• CRM implementation experience at a minimum of 3 companies & for a minimum of 6 years
• Experience of large scale IT/business transformation programmes acting within a senior analyst/functional lead role or similar
• Strong sales & marketing operational knowledge - with a good understanding of best practice process & systems behaviours and experience working alongside Sales/Marketing ops
• Experience owning and managing the relationship with senior stakeholders, ideally including C-level but if not - senior management & departmental heads
• Solid understanding of technical considerations when delivering IT projects
• Strong process mapping skills, highly competent at MS Visio
• Good understanding of database concepts, including database design, data modelling, querying and use of data
• Ability to produce professional/consultancy quality artefacts using MS Office, including Powerpoint, excel & word
• Agile methodology, including user story requirement format
• Degree educated
• Consultancy background

Salesforce Business Analyst - Salesforce - CRM System Implementation - Sales & Marketing