Salesforce Business Analyst - London - Investment Management

Summary: We are currently seeking an experienced Salesforce Business Analyst to join a large-scale technology and transformation programme within a leading global investment management environment. This role will be pivotal in driving significant business and technology changes, collaborating closely with senior stakeholders to enhance the Salesforce ecosystem and client engagement platforms.

Key Responsibilities:

• Work closely with business stakeholders to understand strategic objectives and translate them into clear business and functional requirements.
• Lead workshops, process mapping sessions and discovery activities across multiple business functions.
• Analyse existing operating models, identify improvement opportunities and define future-state processes.
• Produce high-quality artefacts including business requirements, user stories, process flows, gap analyses and functional specifications.
• Support the delivery of complex change initiatives from concept through to implementation and business adoption.
• Collaborate with Product Owners, Developers, Architects and Test teams throughout the full delivery life cycle.
• Contribute to early-stage feasibility assessments, proof of concepts and solution evaluations.
• Support initiatives involving system integrations, data flows and improvements to customer and client journeys.
• Identify opportunities to leverage emerging technologies and AI capabilities to improve business processes and user experience.

Key Skills:

• Significant Business Analysis experience gained within large, complex financial services organisations.
• Strong Salesforce knowledge and experience working on Salesforce-enabled transformation programmes.
• Proven experience gathering requirements, facilitating workshops and managing senior stakeholders.
• Excellent process modelling and documentation skills.
• Experience producing user stories, use cases, process maps and technical specifications.
• Strong understanding of data, integrations and end-to-end business processes.
• Experience working across Agile, Waterfall and hybrid delivery environments.
• Salesforce certification (Administrator, Business Analyst or similar) highly desirable.
• Excellent communication and stakeholder management skills.
• Experience working within global delivery environments would be advantageous.

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

We are currently seeking an experienced Salesforce Business Analyst to join a large-scale technology and transformation programme within a leading global investment management environment.

INSIDE IR35
HYBRID WORKING

This role will sit at the centre of a significant business and technology change agenda, working closely with senior stakeholders to define, shape and deliver enhancements across the Salesforce ecosystem and associated client engagement platforms.

Key Responsibilities

• Work closely with business stakeholders to understand strategic objectives and translate them into clear business and functional requirements.
• Lead workshops, process mapping sessions and discovery activities across multiple business functions.
• Analyse existing operating models, identify improvement opportunities and define future-state processes.
• Produce high-quality artefacts including business requirements, user stories, process flows, gap analyses and functional specifications.
• Support the delivery of complex change initiatives from concept through to implementation and business adoption.
• Collaborate with Product Owners, Developers, Architects and Test teams throughout the full delivery life cycle.
• Contribute to early-stage feasibility assessments, proof of concepts and solution evaluations.
• Support initiatives involving system integrations, data flows and improvements to customer and client journeys.
• Identify opportunities to leverage emerging technologies and AI capabilities to improve business processes and user experience.

Skills & Experience Required

• Significant Business Analysis experience gained within large, complex financial services organisations.
• Strong Salesforce knowledge and experience working on Salesforce-enabled transformation programmes.
• Proven experience gathering requirements, facilitating workshops and managing senior stakeholders.
• Excellent process modelling and documentation skills.
• Experience producing user stories, use cases, process maps and technical specifications.
• Strong understanding of data, integrations and end-to-end business processes.
• Experience working across Agile, Waterfall and hybrid delivery environments.
• Salesforce certification (Administrator, Business Analyst or similar) highly desirable.
• Excellent communication and stakeholder management skills.
• Experience working within global delivery environments would be advantageous.