Salesforce Business Analyst - London - Investment Management
Posted 1 day ago by Jobserve
Negotiable
Inside
Hybrid
London/Hybrid
Summary: The role of Salesforce Business Analyst involves working within a large-scale technology and transformation programme in a global investment management environment. The position requires collaboration with senior stakeholders to define and deliver enhancements across the Salesforce ecosystem. The analyst will be responsible for translating strategic objectives into functional requirements and supporting complex change initiatives. This role is classified as inside IR35 and offers hybrid working arrangements.
Key Responsibilities:
- Work closely with business stakeholders to understand strategic objectives and translate them into clear business and functional requirements.
- Lead workshops, process mapping sessions and discovery activities across multiple business functions.
- Analyse existing operating models, identify improvement opportunities and define future-state processes.
- Produce high-quality artefacts including business requirements, user stories, process flows, gap analyses and functional specifications.
- Support the delivery of complex change initiatives from concept through to implementation and business adoption.
- Collaborate with Product Owners, Developers, Architects and Test teams throughout the full delivery life cycle.
- Contribute to early-stage feasibility assessments, proof of concepts and solution evaluations.
- Support initiatives involving system integrations, data flows and improvements to customer and client journeys.
- Identify opportunities to leverage emerging technologies and AI capabilities to improve business processes and user experience.
Key Skills:
- Significant Business Analysis experience gained within large, complex financial services organisations.
- Strong Salesforce knowledge and experience working on Salesforce-enabled transformation programmes.
- Proven experience gathering requirements, facilitating workshops and managing senior stakeholders.
- Excellent process modelling and documentation skills.
- Experience producing user stories, use cases, process maps and technical specifications.
- Strong understanding of data, integrations and end-to-end business processes.
- Experience working across Agile, Waterfall and hybrid delivery environments.
- Salesforce certification (Administrator, Business Analyst or similar) highly desirable.
- Excellent communication and stakeholder management skills.
- Experience working within global delivery environments would be advantageous.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
We are currently seeking an experienced Salesforce Business Analyst to join a large-scale technology and transformation programme within a leading global investment management environment.
INSIDE IR35
HYBRID WORKING
This role will sit at the centre of a significant business and technology change agenda, working closely with senior stakeholders to define, shape and deliver enhancements across the Salesforce ecosystem and associated client engagement platforms.
Key Responsibilities
- Work closely with business stakeholders to understand strategic objectives and translate them into clear business and functional requirements.
- Lead workshops, process mapping sessions and discovery activities across multiple business functions.
- Analyse existing operating models, identify improvement opportunities and define future-state processes.
- Produce high-quality artefacts including business requirements, user stories, process flows, gap analyses and functional specifications.
- Support the delivery of complex change initiatives from concept through to implementation and business adoption.
- Collaborate with Product Owners, Developers, Architects and Test teams throughout the full delivery life cycle.
- Contribute to early-stage feasibility assessments, proof of concepts and solution evaluations.
- Support initiatives involving system integrations, data flows and improvements to customer and client journeys.
- Identify opportunities to leverage emerging technologies and AI capabilities to improve business processes and user experience.
Skills & Experience Required
- Significant Business Analysis experience gained within large, complex financial services organisations.
- Strong Salesforce knowledge and experience working on Salesforce-enabled transformation programmes.
- Proven experience gathering requirements, facilitating workshops and managing senior stakeholders.
- Excellent process modelling and documentation skills.
- Experience producing user stories, use cases, process maps and technical specifications.
- Strong understanding of data, integrations and end-to-end business processes.
- Experience working across Agile, Waterfall and hybrid delivery environments.
- Salesforce certification (Administrator, Business Analyst or similar) highly desirable.
- Excellent communication and stakeholder management skills.
- Experience working within global delivery environments would be advantageous.