Summary: The Salesforce Business Analyst role involves driving discovery workshops to gather customer requirements and performing requirement analysis. The position requires the creation and maintenance of user stories in Jira/ADO, as well as defining business process flows using tools like Visio. The role is hybrid and is based in Warwickshire for an initial 12-month contract, classified as inside IR35.

Key Responsibilities:

• Drive discovery workshops to gather customer requirements and perform requirement analysis.
• Create and maintain user stories in Jira/ADO.
• Define business process flows using tools like Visio.
• Generate UI Mockups using tools like Figma.
• Collaborate with Architects/Tech Leads/Test leads for requirement/story handover.
• Facilitate UAT by working closely with the business.
• Work with Agile teams and have experience with agile processes (3 amigos/refinement, etc.).

Key Skills:

• Overall 8+ years of experience; 5+ years of Salesforce experience.
• Ability to drive discovery workshops and perform requirement analysis.
• Experience in creating and maintaining user stories in Jira/ADO.
• Proficiency in defining business process flows using Visio.
• Ability to generate UI Mockups using Figma.
• Basic understanding of Salesforce technology (configurations/capabilities).
• Experience facilitating UAT.
• Experience working with Agile teams and agile processes.
• Salesforce Business Analyst Certification is a plus.
• Knowledge of the Energy and Utilities domain is a plus.
• Excellent communication skills.

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT