Salesforce Business Analyst
Posted 3 days ago by iBSC
£450 Per day
Undetermined
Undetermined
London, UK
Summary: The Salesforce Business Analyst serves as the primary liaison between business stakeholders and the technical development team, focusing on translating business needs into actionable user stories. This role involves configuring Salesforce solutions to enhance sales efficiency and data quality. The analyst is responsible for requirements gathering, solution design, and user acceptance testing. Additionally, they manage the backlog and provide training documentation for end-users.
Key Responsibilities:
- Requirements Gathering: Lead discovery workshops to document current processes ("As-Is") and define future state requirements ("To-Be").
- Solution Design: Translate business requirements into functional specifications, including user stories, process flows, and wireframes.
- Configuration: Perform hands-on Salesforce administration and configuration (eg, Page Layouts, Record Types, Flows, Validation Rules) to support new features.
- Backlog Management: Partner with the Product Manager to prioritize the backlog and clarify requirements for developers during sprint planning.
- UAT & Training: Define User Acceptance Testing (UAT) scripts, coordinate testing, and create end-user training documentation.
Key Skills:
- Experience with Salesforce administration and configuration.
- Strong analytical and problem-solving skills.
- Ability to translate business needs into technical specifications.
- Experience in leading workshops and gathering requirements.
- Knowledge of user acceptance testing processes.
Salary (Rate): £450 per day
City: London
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Salesforce Business Analyst
The primary point of contact between business stakeholders and the technical development team. Responsible for translating high-level business needs into detailed, actionable user stories and configuring Salesforce solutions to improve sales efficiency and data quality.
Key Responsibilities:
-
Requirements Gathering: Lead discovery workshops to document current processes ("As-Is") and define future state requirements ("To-Be").
-
Solution Design: Translate business requirements into functional specifications, including user stories, process flows, and wireframes.
-
Configuration: Perform hands-on Salesforce administration and configuration (eg, Page Layouts, Record Types, Flows, Validation Rules) to support new features.
-
Backlog Management: Partner with the Product Manager to prioritize the backlog and clarify requirements for developers during sprint planning.
-
UAT & Training: Define User Acceptance Testing (UAT) scripts, coordinate testing, and create end-user training documentation.
