Salesforce Business Analyst

Salesforce Business Analyst

Posted 1 day ago by Levy Professionals

Apply
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Apply
Agile Methodology Banking Business Analysis Business Requirements Cloud Computing Cloud Technology Constituent Relationship Management Customer Relationship Management (CRM) Software Datamodel Data Modeling Financial Technology (FinTech) Salesforce Stakeholder Engagement Stakeholder Management User Acceptance Testing (UAT) Workflows

Summary: The Salesforce Business Analyst will support major CRM initiatives within a fintech company focused on youth banking solutions. This role involves bridging business teams and technical delivery to ensure effective Salesforce implementations that yield measurable outcomes. The analyst will gather and document requirements, translate user needs, and collaborate with various stakeholders to optimize Salesforce processes. Both permanent and contract positions are available for this pivotal role.

Key Responsibilities:

  • Gather, analyze, and document business requirements for Salesforce enhancements.
  • Translate user needs into clear and actionable user stories, acceptance criteria, and process flows.
  • Work with development teams to ensure technical feasibility and alignment with best practices.
  • Conduct UAT, prepare training materials, and support end-user adoption.
  • Identify opportunities to optimize existing Salesforce processes and configurations.
  • Collaborate with stakeholders across marketing, customer support, and product teams to align CRM strategies with company growth.

Key Skills:

  • Strong background in Salesforce-focused business analysis with exposure to Marketing Cloud and Service Cloud.
  • Ability to document workflows, data models, and integrations effectively.
  • Hands-on experience in Agile delivery frameworks.
  • Excellent communication and stakeholder engagement skills.
  • Experience working in a fintech environment is highly advantageous.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Job Description: We are hiring a Salesforce Business Analyst to support major CRM initiatives within a cutting-edge fintech company specializing in youth banking solutions. You will play a pivotal role in bridging the gap between business teams and technical delivery, ensuring that Salesforce implementations drive measurable business outcomes.

Responsibilities:

  • Gather, analyze, and document business requirements for Salesforce enhancements.
  • Translate user needs into clear and actionable user stories, acceptance criteria, and process flows.
  • Work with development teams to ensure technical feasibility and alignment with best practices.
  • Conduct UAT, prepare training materials, and support end-user adoption.
  • Identify opportunities to optimize existing Salesforce processes and configurations.
  • Collaborate with stakeholders across marketing, customer support, and product teams to align CRM strategies with company growth.

Requirements:

  • Strong background in Salesforce-focused business analysis with exposure to Marketing Cloud and Service Cloud.
  • Ability to document workflows, data models, and integrations effectively.
  • Hands-on experience in Agile delivery frameworks.
  • Excellent communication and stakeholder engagement skills.
  • Experience working in a fintech environment is highly advantageous.
  • Both Permanent and Contract roles are available.
Apply
Similar Jobs
Loading data...