Negotiable
Undetermined
Hybrid
London Area, United Kingdom
Summary: The Salesforce Business Analyst role involves leading end-to-end business analysis activities within a high-impact transformation program at a leading organization. The position requires translating complex processes into actionable outcomes while ensuring alignment with business value and architectural standards. The analyst will collaborate with various stakeholders to drive strategic initiatives across Lead-to-Cash and Record-to-Report value streams. This role demands strong Salesforce expertise and a focus on delivering high-quality outputs throughout the project lifecycle.
Key Responsibilities:
- Lead end-to-end requirements gathering and business analysis across complex transformation initiatives
- Translate current (“as-is”) and future (“to-be”) processes into clear, value-driven outcomes
- Act as the bridge between business stakeholders and delivery teams, converting strategic goals into actionable user stories and prioritised backlogs
- Ensure solutions align with business value, enterprise priorities, and architectural standards
- Drive structured, options-based analysis across process optimisation, system enhancements, and buy-vs-build decisions
- Support portfolio planning by identifying dependencies, risks, and delivery impacts
- Partner with senior stakeholders, Transformation Managers, and Enterprise Architects to shape demand and accelerate execution
- Govern analysis through delivery, supporting UAT, business sign-off, and adoption
- Embed Agile and portfolio-level best practices aligned to business architecture standards
Key Skills:
- 5+ years’ experience as a Senior Business Analyst, ideally within Salesforce environments
- Strong domain expertise across Lead-to-Cash and Record-to-Report, preferably with Salesforce Revenue Cloud
- Proven ability to define clear, robust, and testable requirements
- Extensive experience in business process modelling and end-to-end process mapping
- Strong background in enterprise-scale transformation and change delivery
- Experience working across senior leadership, business, and technology teams
- Ability to resolve complex delivery challenges and drive successful outcomes
- Hands-on experience in Scaled Agile environments and full SDLC understanding
- Salesforce techno-functional expertise (user stories, backlog refinement, Agile delivery support)
- Excellent communication and stakeholder management skills
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Title: Salesforce Business Analyst
Location: London (2–3 days onsite)
Contract Length: 6 Months
We are seeking an experienced Salesforce Business Analyst to join a high-impact transformation programme within a leading organisation. This role will play a critical part in delivering large, strategic initiatives across Lead-to-Cash and Record-to-Report value streams. You will own and drive end-to-end business analysis activities, ensuring high-quality outputs across shaping, design, and delivery phases while enabling informed decision-making across enterprise portfolios.
Key Responsibilities
- Lead end-to-end requirements gathering and business analysis across complex transformation initiatives
- Translate current (“as-is”) and future (“to-be”) processes into clear, value-driven outcomes
- Act as the bridge between business stakeholders and delivery teams, converting strategic goals into actionable user stories and prioritised backlogs
- Ensure solutions align with business value, enterprise priorities, and architectural standards
- Drive structured, options-based analysis across process optimisation, system enhancements, and buy-vs-build decisions
- Support portfolio planning by identifying dependencies, risks, and delivery impacts
- Partner with senior stakeholders, Transformation Managers, and Enterprise Architects to shape demand and accelerate execution
- Govern analysis through delivery, supporting UAT, business sign-off, and adoption
- Embed Agile and portfolio-level best practices aligned to business architecture standards
Your Profile
- 5+ years’ experience as a Senior Business Analyst , ideally within Salesforce environments
- Strong domain expertise across Lead-to-Cash and Record-to-Report , preferably with Salesforce Revenue Cloud
- Proven ability to define clear, robust, and testable requirements
- Extensive experience in business process modelling and end-to-end process mapping
- Strong background in enterprise-scale transformation and change delivery
- Experience working across senior leadership, business, and technology teams
- Ability to resolve complex delivery challenges and drive successful outcomes
- Hands-on experience in Scaled Agile environments and full SDLC understanding
- Salesforce techno-functional expertise (user stories, backlog refinement, Agile delivery support)
- Excellent communication and stakeholder management skills
If you are a strategic, delivery-focused Business Analyst with strong Salesforce expertise, we’d love to hear from you.