Salesforce Business Analyst - Banking
Posted 1 week ago by GIOS Technology
Negotiable
Undetermined
Undetermined
Northampton, England, United Kingdom
Summary: The role of Business Analyst (Salesforce CRM) involves supporting significant business change programs and delivering effective solutions for both customers and the organization. The ideal candidate should possess strong analytical skills, process design capabilities, and experience in stakeholder management, with familiarity in both Agile and Waterfall methodologies.
Key Responsibilities:
- Lead Business Analysis work streams across major business change and transformation initiatives.
- Gather, analyse, and document requirements through stakeholder engagement and structured methods.
- Assess, design, and implement new business processes, systems, and services to deliver project outcomes.
- Produce and manage analytical deliverables, fact bases, and recommendations for senior stakeholders.
- Create process flow diagrams and data flow models to support solution design and understanding.
- Mentor and support junior Business Analysts, ensuring quality and development.
Key Skills:
- Business Analysis
- Requirements Gathering
- Process Analysis & Design
- Process Mapping & Data Flow Diagrams
- SDLC (Waterfall) & Agile Methodologies
- Stakeholder Management & Communication
- Salesforce CRM (Sales, Service, Marketing, Community, Financial Services Cloud)
Salary (Rate): undetermined
City: Northampton
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Title: Business Analyst – (Salesforce CRM)
Location: Northampton
Job Description: We are looking for an experienced Business Analyst to support major business change programmes and deliver impactful solutions for customers and the business. The ideal candidate will have strong analytical, process design, and stakeholder management skills, with exposure to both Agile and Waterfall environments.
Key Responsibilities:
- Lead Business Analysis work streams across major business change and transformation initiatives.
- Gather, analyse, and document requirements through stakeholder engagement and structured methods.
- Assess, design, and implement new business processes, systems, and services to deliver project outcomes.
- Produce and manage analytical deliverables, fact bases, and recommendations for senior stakeholders.
- Create process flow diagrams and data flow models to support solution design and understanding.
- Mentor and support junior Business Analysts, ensuring quality and development.
Key Skills:
- Business Analysis
- Requirements Gathering
- Process Analysis & Design
- Process Mapping & Data Flow Diagrams
- SDLC (Waterfall) & Agile Methodologies
- Stakeholder Management & Communication
- Salesforce CRM (Sales, Service, Marketing, Community, Financial Services Cloud)