Salesforce Business Analyst - Banking
Posted 2 weeks ago by GIOS Technology
Negotiable
Undetermined
Hybrid
Northampton, England, United Kingdom
Summary: The Salesforce Business Analyst role in Northampton involves managing business analysis work streams for major change projects, assessing and implementing new business processes, and leading project deliverables. The position requires strong analytical skills and the ability to influence project decisions through data-driven recommendations. Additionally, the role may include mentoring junior analysts and requires familiarity with Salesforce CRM products. The working arrangement is hybrid, allowing for a blend of on-site and remote work.
Key Responsibilities:
- Managing specific Business Analysis work streams on major business change projects and small change programmes.
- Assessing, designing, developing, and implementing new business processes, systems, products, and services.
- Demonstrating up-front thinking and offering informed challenges to shape solutions.
- Leading the production and managing the sign-off of a project analytical fact base.
- Potentially line managing and mentoring junior Business Analysts.
- Initiating, formulating, and presenting recommendations based on analysis.
- Owning and directing specific deliverables within the Business Analysis work streams.
Key Skills:
- Proven Business Analysis skills and experience.
- Ability to gather requirements and break down client information.
- Capability to create data flow diagrams and process flow diagrams.
- Process Analysis, Mapping & Design skills.
- Experience in SDLC (Waterfall) and/or Agile project environments.
- Understanding and interest in technology.
- Knowledge of Salesforce CRM including various clouds (Sales, Service, Marketing, Community, Financial Services).
Salary (Rate): undetermined
City: Northampton
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Role Title: Salesforce Business Analyst
Location: Northampton, UK(Hybrid)
Role Description:
- What will you be doing?
- Managing specific Business Analysis work streams on major business change projects and small change programmes to provide specialist, objective analytical insight
- Assessing, designing, developing and implementing new business processes, systems, products and services that are the deliverables from a strategic business change project
- Being able to demonstrate up-front thinking and offer informed challenge to drive the shaping of solutions that drive the right outcome for our business and our customers
- Leading the production and managing the sign off of a project analytical fact base
- Potentially line managing and mentoring junior Business Analysts to assist with their education in analysis skills, quality of work and personal development
- Initiating, formulating and presenting recommendations based on analysis in order to influence the decisions made by the Project Management and/ or Product/ Demand owners
- Owning and directing specific deliverables within the Business Analysis work streams
- What we’re looking for:
- Proven Business Analysis skills and experience
- The ability to requirements gather – requesting, assembling and breaking down client information and necessities
- An ability to create the data flow diagrams and various process flow diagrams to enable a better system of understanding
- Skills that will help you in the role:
- Process Analysis, Mapping & Design
- Experience of working within a SDLC (Waterfall) and/ or Agile project environment
- An understanding and Interest in Technology
- Knowledge of Salesforce CRM including Sales Cloud, Servicing Cloud, Marketing Cloud, Community Cloud, Financial Services Cloud